Author Topic: Offline Updates  (Read 3348 times)

0 Members and 1 Guest are viewing this topic.

Offline francisp

  • Newbie
  • *
  • Posts: 1
Offline Updates
« on: December 26, 2019, 07:24:18 PM »
I've followed the steps given for the clients to receive updates, but the updates aren't starting. When I go through the management portal, it detects a new virus database.

Offline mickey.b

  • Business Senior Support Technician
  • Avast team
  • Full Member
  • *
  • Posts: 137
    • Avast Business Technical Support
Re: Offline Updates
« Reply #1 on: January 08, 2020, 10:50:54 PM »
I've followed the steps given for the clients to receive updates, but the updates aren't starting. When I go through the management portal, it detects a new virus database.

If you haven't already, please create a case at https://www.avast.com/business-support-contact
We may request log files.
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support