Hi, I wonder if anyone can help or has experienced this. I'm running Avast Free on a Windows 10 laptop and trying to run a scan, which starts normally and then disappears when it gets into the browser threats phase, roughly 5-10 seconds in. I mean the whole Avast window disappears and the scan appears to stop completely - the normal working in the background scan progress doesn't appear. It's as thought the programme crashes.
I've run a repair, uninstalled and reinstalled and the same issue has occurred each time. While uninstalled I ran a windows security scan which came back clear and have run Malwarebytes too. I've used Avast trouble free for over a year but did have a prompt first thing this morning that I was still protected but Avast needed to reboot when I tried to run the first scan (which was a first for me). I had removed some bloatware programmes prior trying to run this first scan. The crashing problem has occurred every time since.
Any ideas?