Author Topic: Cancelling my free trial of Antivirus  (Read 1425 times)

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Offline Pauline44

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Cancelling my free trial of Antivirus
« on: February 22, 2020, 08:59:42 PM »
HI there
I wish to cancel my free trial of antivirus I have already removed it from my PC. my subscription was to renew on 28 02 2020.
I have also sent in a request to cancel my subscription to Avast Cleanup premium and have had no confirmation email that this has been received my request number is #10161083.
Please action the above asap
kind regards
Pauline

Offline bob3160

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Re: Cancelling my free trial of Antivirus
« Reply #1 on: February 22, 2020, 09:34:30 PM »

Contact Sales:  https://support.avast.com/contact
If you don't have an order # use 00000000 then explain your problem.
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Offline Pauline44

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Re: Cancelling my free trial of Antivirus
« Reply #2 on: February 22, 2020, 09:40:57 PM »
Hi thanks for your response have had verification  of free trial cancellation  but nothing regards the cancellation and refund of the Avast Cleanup subscription 

Offline bob3160

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Re: Cancelling my free trial of Antivirus
« Reply #3 on: February 22, 2020, 09:43:38 PM »
Hi thanks for your response have had verification  of free trial cancellation  but nothing regards the cancellation and refund of the Avast Cleanup subscription
Did you send in a request for that cancellation and refund request?
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Pauline44

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Re: Cancelling my free trial of Antivirus
« Reply #4 on: February 22, 2020, 09:47:02 PM »
yes i did

Offline bob3160

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Re: Cancelling my free trial of Antivirus
« Reply #5 on: February 22, 2020, 09:48:37 PM »
yes i did
When was it sent in? and what was the wording of the reply you received?
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Pauline44

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Re: Cancelling my free trial of Antivirus
« Reply #6 on: February 22, 2020, 09:59:05 PM »
I've sent a second request and am awaiting a reply

Offline bob3160

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Re: Cancelling my free trial of Antivirus
« Reply #7 on: February 22, 2020, 10:03:39 PM »
I've sent a second request and am awaiting a reply
OK, that was most likely going to be my next suggestion. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Pauline44

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Re: Cancelling my free trial of Antivirus
« Reply #8 on: February 22, 2020, 10:05:09 PM »
Thankyou

Offline bob3160

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Re: Cancelling my free trial of Antivirus
« Reply #9 on: February 22, 2020, 10:06:14 PM »
You're welcome. Remember this is the weekend so don't expect anything before Mon.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq