I recently came across a undetected suspicious file in my computer. I was sourcing around for antivirus companies which can analyse them. I realised that avast's reporting procedure is quite troublesome, to attach in e-mail may mean the file never reach avast due to other virus scanners with heuristics on the way. I know we can encrypt the file, but that can means accidental activation of the file.
I chanced upon antivir's file reporting. It is a web-based form. Which i found easy to use.
http://www.avira.com/en/support/submit_suspicious_files.htmlWithin 1 day, i received this e-mail:
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Thank you for your recent inquiry.
We found a new virus in the attachment you have sent us.
The signature will be integrated in one of our next updates.
The signature of the virus will be detected as TR/Agent.XW.
We thank you for your assistance.
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I was wondering if avast can improve its file reporting procedure.
In addition, novice anti-virus users should be given more awareness (pop-up when installing avast?) that they can contribute to computer security by helping to report suspicious files not detected.