Author Topic: Avast Antivirus blocks google mail  (Read 843 times)

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Offline Roger319

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Avast Antivirus blocks google mail
« on: February 20, 2020, 11:42:19 AM »
I have experienced the following problem:

I installed Avast Antivirus (Free version) on my MacBook. Soon after, I noticed long delays with Google mail syncing with my email clients (I use apple mail and Spark) on all of my devices (MacBook, iPhone, iPad). In fact my apple mail app said that it couldn't connect to gmail imap. Using a web browser or the google mail app, there was no problem.

I uninstalled Avast Antivirus from my Mac and a while later google mail returned on all devices.

I then reinstalled Avast Antivirus and the problem returned!

I have uninstalled the program again and, after a delay, gmail is again working fine.

It does appear that Avast Antivirus is in some way interfering with google mail imap. I see that there have been reports of similar issues in the past. I am reluctant to install Avast again. Is there a solution to this issue?

Offline bob3160

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Re: Avast Antivirus blocks google mail
« Reply #1 on: February 20, 2020, 02:37:15 PM »
May I suggest that you post your concerns in the proper section of the forum,
https://forum.avast.com/index.php?board=5.0
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Offline Roger319

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Re: Avast Antivirus blocks google mail
« Reply #2 on: February 20, 2020, 04:32:49 PM »
Will do. I'm new to the forum and hadn't appreciated that this wasn't the right place.

Offline DavidR

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Re: Avast Antivirus blocks google mail
« Reply #3 on: February 20, 2020, 05:56:28 PM »
Will do. I'm new to the forum and hadn't appreciated that this wasn't the right place.

Not so much a problem about the wrong place, more a case of you are more likely to get a knowledgable response from Avast Mac Security users or Avast Team.
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