Consumer Products > Avast SecureLine VPN

Can't connect to work pc with vpn installed

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Dianem:
I use Global VPN Client to connect to my workplace. Then I RDP to my workplace PC.
With Avast vpn connected, I can connect thru Global vpn, but when I RDP it tells me the PC not on my network (it's looking at Avast vpn network?).
I disconnected the Avast vpn and still can't connect via RDP to my pc at workplace.
I have to uninstall Avast vpn then I can connect via RDP to my pc at workplace.

Is there another way to get around this uninstalling and reinstalling?

r@vast:
Hi,

Please look at this post and make sure your settings are the same.
https://forum.avast.com/index.php?topic=228145.0

Dianem:
I turned these 2 to enable in system rules:
1. Please set the "Allow Windows File and Printer sharing" option to "Enabled"
2. Please set the "Allow remote desktop connections to this computer" option to "Enabled"

I turned this on:
1. Please enable "Internet Connection Sharing mode" (click the box to the right of the setting so that a green tick appears).

I don't have this, or I don't know where to find it, but it's not on the Firewall settings window.
2. Please enable "Allow all connections with Friends when in Private mode"

I have Avast Internet Security not Premium (yet)

Sometimes Avast vpn does not start on restart of pc.
I've tried both ways  in regards to public and private.
Still rdp doesn't work.

Dianem:
I finally found this and its enabled:
2. Please enable "Allow all connections with Friends when in Private mode"

Avast vpn still not on after all restarts or cold boots.
Sometimes Internet Security doesn't start either.

Still can rdp after all the settings.

r@vast:

--- Quote from: Dianem on March 04, 2020, 03:22:16 AM ---I finally found this and its enabled:
2. Please enable "Allow all connections with Friends when in Private mode"

Avast vpn still not on after all restarts or cold boots.
Sometimes Internet Security doesn't start either.

Still can rdp after all the settings.

--- End quote ---

Hi,

Could you please clarify, is Avast SecureLine VPN not opening or does it not connect to any VPN location?
Furthermore, You should only use one VPN service at a time.

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