Author Topic: Doesn't working "turn on" button  (Read 2370 times)

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Offline Xaicac

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Doesn't working "turn on" button
« on: March 04, 2020, 05:25:03 PM »
I just downloaded Avast Secure Line and when I press the "turn on" button, nothing happens. And window doesn't even pop up asking me to start the trial period for 60 days or buy a subscription. I tried to download Secure Line on a new Windows and that's all the same, vpn isn't working. Help me please.

P.S. Sorry for my poor english

Offline Xaicac

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Re: Doesn't working "turn on" button
« Reply #1 on: March 04, 2020, 05:42:30 PM »
That's what happening when i press or spam "Turn on" button: https://imgur.com/a/tzts0Mg

Offline bob3160

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Re: Doesn't working "turn on" button
« Reply #2 on: March 04, 2020, 08:56:18 PM »
That's what happening when i press or spam "Turn on" button: https://imgur.com/a/tzts0Mg
Are you sure it's not the country you're living it that blocks VPN's ?
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Xaicac

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Re: Doesn't working "turn on" button
« Reply #3 on: March 05, 2020, 10:07:41 AM »
That's what happening when i press or spam "Turn on" button: https://imgur.com/a/tzts0Mg
Are you sure it's not the country you're living it that blocks VPN's ?
If it is my country blocking vpn, can i somehow avoid this block? Maybe with another vpn?

Offline Xaicac

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Re: Doesn't working "turn on" button
« Reply #4 on: March 05, 2020, 10:27:17 AM »
Yes, my country blocking Avast Secure Line, i downloaded another vpn, connected to another country and now Avast Secure Line is working, thx for help

Offline bob3160

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Re: Doesn't working "turn on" button
« Reply #5 on: March 05, 2020, 03:04:22 PM »
Yes, my country blocking Avast Secure Line, i downloaded another vpn, connected to another country and now Avast Secure Line is working, thx for help
Thanks for your reply. What's the other VPN ?
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Xaicac

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Re: Doesn't working "turn on" button
« Reply #6 on: March 06, 2020, 08:00:59 PM »
Yes, my country blocking Avast Secure Line, i downloaded another vpn, connected to another country and now Avast Secure Line is working, thx for help
Thanks for your reply. What's the other VPN ?
Hotspot Shield VPN, i connected to USA

Offline angelica.ericsson

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Re: Doesn't working "turn on" button
« Reply #7 on: April 09, 2020, 11:02:23 PM »
Hello,

I just signed up for the 60 days free trial and put in the activation code, the license shows up on my account as valid but still has the green "buy" button to the right. When I try to turn on the app, it asks me to buy a license, even though I already have a valid one. I even tried to deactivate the license and put in the activation code again, but the program still doesn't seem to recognize it.

What can I do? No chance I can get personal help from Avast customer services? I would like to see how the product works before they start drawing money from my credit card in 2 months.

Many thanks in advance for any help!
Angelica

Offline bob3160

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Re: Doesn't working "turn on" button
« Reply #8 on: April 09, 2020, 11:12:06 PM »
Hello,

I just signed up for the 60 days free trial and put in the activation code, the license shows up on my account as valid but still has the green "buy" button to the right. When I try to turn on the app, it asks me to buy a license, even though I already have a valid one. I even tried to deactivate the license and put in the activation code again, but the program still doesn't seem to recognize it.

What can I do? No chance I can get personal help from Avast customer services? I would like to see how the product works before they start drawing money from my credit card in 2 months.

Many thanks in advance for any help!
Angelica
Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq