Author Topic: AVAST will not load  (Read 2783 times)

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Offline chesjak

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AVAST will not load
« on: March 06, 2020, 10:18:22 AM »
Hi

Running Windows 10

I have had a problem with Avast when I press the avasy icon on my desktop not loading so I deleted Avast completely and started anohter download for Avast site. 

Halfway through I get a message come up  "Avast install cannot continue because the last Avast operation was performed without restart.  Please reboot and try again""

I rebooted twice after having deleted the Avast programme

I have got the Avast setup application file 225Kb in my download file but when I click on that it goes through the whole proceedure of downloading etc and I then again get the message as above.

I have also clicked on install online but same problem occurs.

Can anyone help before I pull what's left of my hair out??

Offline Asyn

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Re: AVAST will not load
« Reply #1 on: March 06, 2020, 10:21:11 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline chesjak

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Re: AVAST will not load
« Reply #2 on: March 08, 2020, 10:40:29 AM »
Hi Asyn

Thanks for reply.

I tried deleting all mention of Avast in the registry plus all I mentioned in the first post.  Tried again to install this morning but get the same problem.

What is that message about that I get.  Is it Avast driven or Windows driven message.

If I can't sort this soon I will just try another Anti-virus. In fact the Windows security seems to be doing a good enough job.

Regards

Offline Asyn

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Re: AVAST will not load
« Reply #3 on: March 08, 2020, 11:29:30 AM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline chesjak

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Re: AVAST will not load
« Reply #4 on: March 08, 2020, 03:42:36 PM »
Avast Free
The version that is on Avast  website for free download
OPERATING SYSTEM  is Windows 10 64bit latest build/version
Comodo firewall but have instructed it to allow Avast = Have loaded Avast in the past with no problem
Have used Avast for a number of years

Cheers

Offline Asyn

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Re: AVAST will not load
« Reply #5 on: March 08, 2020, 03:50:25 PM »
OK, I've seen similar reports in the German section.
All users have Comodo, there seems to be a conflict.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline chesjak

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Re: AVAST will not load
« Reply #6 on: March 10, 2020, 09:28:20 AM »
Hi Asyn

So are you suggesting that I remove Comodo or what?

There must be a way round this.

They both work together as far as I was concerned and for some time.  I originally loaded both programs at the same time years ago.

Offline Asyn

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Re: AVAST will not load
« Reply #7 on: March 10, 2020, 09:51:30 AM »
Sorry, I can't help you with Comodo - last time I used it was on XP several years ago.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: AVAST will not load
« Reply #8 on: March 10, 2020, 04:09:15 PM »
Hi Asyn

So are you suggesting that I remove Comodo or what?

There must be a way round this.

They both work together as far as I was concerned and for some time.  I originally loaded both programs at the same time years ago.
There are more than one report of conflicts with Comodo on this forum.
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