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Author Topic: $63.74 charge to bank account but no record of making any orders  (Read 1263 times)

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Offline wittig.robert

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$63.74 charge to bank account but no record of making any orders
« on: April 02, 2020, 10:24:52 PM »
 I was just charged $63.74 but I didn't order anything ...and I logged into my account and there is no order history. How do I request a refund if I have no order?
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Offline bob3160

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Re: $63.74 charge to bank account but no record of making any orders
« Reply #1 on: April 02, 2020, 10:35:12 PM »
Quote from: wittig.robert on April 02, 2020, 10:24:52 PM
I was just charged $63.74 but I didn't order anything ...and I logged into my account and there is no order history. How do I request a refund if I have no order?
This most likely occurred because of a auto-renewal.

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem
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Offline wittig.robert

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Re: $63.74 charge to bank account but no record of making any orders
« Reply #2 on: April 02, 2020, 10:41:22 PM »
 Yeah. It turns out I did get a notice but the email is sent to an old old old email that became disconnected from my group.
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