Avast Enterprise Suite - last update 31 March

[Jeffrey139]

last two sites using AES, licenses expiring in August and September. Both show last VPS update 200331-6. Mirror logs show

06.04.2020   17:07:01.000   1586207221   (null)   servers.def not changed, 1520314800

06.04.2020   17:07:01.000   1586207221   (null)   jollyroger.vpx not changed, 1585477091

so problem is on Avast. Support tickets have gone unanswered, of course.

Avast Business and Avast Free are updated.

Last time this happened was back in October 2019, when Avast was hacked. Any information on the current issue?

[Jeffrey139]

well, I received an answer - sort of - to my latest ticket:


Avast Endpoint Protection now has an End Of Life of December 31st, 2019

https://community.spiceworks.com/topic/2190355-avast-endpoint-protection-now-has-an-end-of-life-of-december-31st-2019

To solve this issue, you will need to update to the newest Avast Business product, please read the following article on Managed versus Unmanaged licenses and then let us know which type you want.


Subscription has six months left. Without notification, Avast ended support early. Three months later, and without notification, Avast simply stopped sending updates.

And the only source for this information is a posting at Spiceworks.

I've asked for a refund for the two sites that have unexpired subscriptions.

Avast is an embarrassment to the community and a disgrace to the industry.

[Jeffrey139]

and here's the response from Avast regarding refunding the unusable portion of the subscription:

We are not able to submit refund requests if it is outside 30 days of purchase due to the Avast refund policy. Let me know if you need anything else.

That's the whole response.

Avast has behaved disgracefully.