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Author Topic: Captcha not showing anything - Bug?  (Read 2494 times)

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Offline hello33

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Captcha not showing anything - Bug?
« on: May 19, 2020, 05:02:20 PM »
Hi there,

I've just downloaded the password manager to my Mac. When I try to login to my Avast account it tells me Captcha is required to continue and asks me to type the characters from above. But above is entirely white and blank. There is no image to decipher at all. Is this a bug maybe? What can I do to login?

Thanks!
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Offline Myprofile

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Re: Captcha not showing anything - Bug?
« Reply #1 on: May 23, 2020, 06:35:54 PM »
I have the same problem, Avast passwords on Mac says Captcha is required to continue but does not display a Captcha.
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Offline bob3160

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Re: Captcha not showing anything - Bug?
« Reply #2 on: May 23, 2020, 07:39:18 PM »
Reported to Avast.
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Offline r@vast

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Re: Captcha not showing anything - Bug?
« Reply #3 on: May 27, 2020, 08:43:48 AM »
Hi,

Could you clarify which macOS and Avast Premium Security version you have?
Could you also attach a screenshot, please?

Please see this article on how to generate a screenshot if need be.
https://support.avast.com/en-ww/article/Create-screenshot
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