Author Topic: Solution when Windows Security Center does not recognize antivirus or firewall  (Read 158388 times)

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Offline unstable.melody

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1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Management Instrumentation.
4. Stop this service. Stop Security Center service too.
    Let them to Automatically start.
5. Exit out of this area to your desktop.
6. Right click Start and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
    Delete this subdirectory ONLY. Let the others there.
    Sometimes, only using Unlocker

HI!
i can't find windows security center on services, how to find and disable that?
i'm using windows 7. .

and when i access the wbem folder, which files should i delete?

Offline bob3160

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Welcome to the forum. :)
If you have a problem, please state that problem.
Do not quote something that is 3 years old and may very well no longer apply.
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Offline CraigB

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And why would you want to disable the windows security centre ? its system required and needed, you can disable defender if not needed and the windows firewall if you have another but you should not shut down the security centre.

Offline unstable.melody

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HI!
i can't find windows security center on services, how to find and disable that?
i'm using windows 7. .

and when i access the wbem folder, which files should i delete?
tat's what the problem i met..
please, help me...

Offline DavidR

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It tells you in the instructions that you "quoted."
7. Go to c:\windows\system32\wbem\repository.
    Delete this subdirectory ONLY. Let the others there.
    Sometimes, only using Unlocker

The real issue before messing with this, is why do you need to do it ?

The Windows Security Center (Action Center, in win7) is essential to notify you should your security programs, etc. be disabled/stopped.

Again the full information on finding the service that controls the Windows Action Center is in the quoted instructions
4. Stop this service. Stop Security Center service too.

The only purpose of stopping that service is to be able to remove the c:\windows\system32\wbem\repository folder as with the Security Center running that folder would be in use and protected.

In all honesty the computer experience that you display in your posts, I wouldn't go messing with this at all. This may have more to do with not being able to follow the instructions as they aren't in your native/first/spoken language.

The whole point of the instructions that you quoted is to try to get the Windows Security/Action Center to recognise that avast is installed and running, not to stop the Windows Security/Action Center.

That is why people have been asking exactly what is the problem that you have ?
« Last Edit: July 29, 2012, 02:29:25 PM by DavidR »
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Offline unstable.melody

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sorry, i don't mean that..
my problem is action center show that my computer doesn't recognized avast as antivirus..
what should i do then? any shed of light?

Offline DavidR

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Well those instructions are just one method of trying to get the Action Center to recognise it, and that process is essentially trying to remove the Windows Management Instrument (WBEM) database contained in the repository folder, C:\Windows\System32\wbem\Repository. This would force it to rebuild the database when enabled again after boot.

This is the problem in posting in what is a very old topic, everything just confused as references are from so long ago and different Operating Systems.

I would suggest to avoid confusing this topic further, to create your own new topic, which would solely be about 'avast not recognised by windows 7 action center' this would be a good descriptive title for your topic.

- Please start a New Topic of your own here http://forum.avast.com/index.php?board=2.0 (click the New topic button at the top of the page see image) as this seems unrelated to the original subject and will just confuse the topic and we will try to help.
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Offline unstable.melody

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sorry, not notice that i post on wrong topic.. sorry...

Offline miss piggy

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hi, i had a pro version of avast, and i saw thet the avast didn't have the firewall anymore in that package(witch i thought it had last year), so i bought the internet security now aswell, but still it say's that the firewall isn't availble, and that my pc isn't completly safe!!
Any idea how to solve this, i have 2 licenties now, and non is providing me the firewall!!

Offline Asyn

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hi, i had a pro version of avast, and i saw thet the avast didn't have the firewall anymore in that package(witch i thought it had last year), so i bought the internet security now aswell, but still it say's that the firewall isn't availble, and that my pc isn't completly safe!!
Any idea how to solve this, i have 2 licenties now, and non is providing me the firewall!!

Please start a new topic. Thanks.
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