Author Topic: Add additional email addresses to manage all accounts  (Read 594 times)

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Offline RFine

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Add additional email addresses to manage all accounts
« on: June 22, 2020, 02:46:40 PM »
When trying to add additional email addresses to manage all avast accounts under primary account,  I receive error message "email address already in use on another account". The purpose is to add all email addresses associated with other accounts to manage under 1. This on avast.com using Chrome browser. Any suggestions?

Online bob3160

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Re: Add additional email addresses to manage all accounts
« Reply #1 on: June 22, 2020, 04:58:25 PM »
You can only have one Primary email address.
You can have several other email addresses.
my.avast.com  under manage account.
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Offline RFine

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Re: Add additional email addresses to manage all accounts
« Reply #2 on: June 29, 2020, 08:20:18 PM »
Exactly! I am unable to add additional addresses. I am not trying to change primary email address. I have attached screenshot of error.

Offline DavidR

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Re: Add additional email addresses to manage all accounts
« Reply #3 on: June 29, 2020, 08:54:36 PM »
Exactly! I am unable to add additional addresses. I am not trying to change primary email address. I have attached screenshot of error.

Given the error, that email has already been used by another account.
As in your previous comment.
Quote from: RFine
The purpose is to add all email addresses associated with other accounts to manage under 1.

So you can't use it, essentially what you are trying to do manage more than one account (multiple installations with their own my.avast.com account) isn't possible in your account. 

Unless you have them all linked/connected (from their installation) to your current my.avast.com account and I'm not entirely sure this will work under the current my.avast.com function.  Some time ago this was possible and was commonly used for family members, children, elderly parents, etc.
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