Author Topic: Web browser locking up after short usage  (Read 779 times)

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Offline mhpepp2

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Web browser locking up after short usage
« on: August 29, 2020, 10:25:55 PM »
I have been using Avast Premium and Avast Clean Up for several years.  Since the update, my web browser will load a website but after only a short time, maybe 10 minutes, the whole browser locks up and I have to exit the browser and restart it.  it will again work for a few minutes and then lock up.  I used Vivaldi and it happened.  Uninstalled Vivaldi and installed Opera and it happens.  It also happens in IE.  It started happening after the last Avast update.  This is extremely frustrating and I question why I am paying for this product and have it cause so many problems.
« Last Edit: August 29, 2020, 10:55:10 PM by mhpepp2 »

Offline Asyn

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Re: Web browser locking up after short usage
« Reply #1 on: August 30, 2020, 07:47:00 AM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mhpepp2

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Re: Web browser locking up after short usage
« Reply #2 on: August 30, 2020, 02:02:24 PM »
Avast Premium and Avast Clean up:
Premium version 20.5.2415 (build 20.5.5410.586)
Have not used any other AV in the past.  Do have Malwarebytes Premium installed

Windows 8.1 64 bit


Offline Asyn

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Re: Web browser locking up after short usage
« Reply #3 on: August 30, 2020, 02:10:05 PM »
Update to the latest version (20.6.2420): https://forum.avast.com/index.php?topic=236703.0

PS: Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Web browser locking up after short usage
« Reply #4 on: August 30, 2020, 08:27:30 PM »
For me, Malwarebytes hasn't caught anything that wasn't already taken care of by Avast in years.
I no longer use it even though I have a lifetime license.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq