Author Topic: Avast settings being moved to registry in 20.7  (Read 9130 times)

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Offline DavidR

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Re: Avast settings being moved to registry in 20.7
« Reply #30 on: April 26, 2021, 09:06:38 PM »
Hopefully, someone can post how to change the limit.

Hopefully so, but as I mentioned:
A screenshot of the actual error could have been helpful (to ensure that we are looking for the right thing)  ?

Changing the limit isn't going to be a real issue, what is knowing the path to the registry key.  I have looked but I can't find anything that looks like it would contain this data.

I am going to turn off the inbound and outbound scanning and see what happens. Not sure it's really important these days anyway? Wouldn't the real-time scanner find these threats too? Until someone can figure out where this setting is I don't know any other solution. :(

I believe it should as the Mail Shield won't (or shouldn't) be involved with handling the connections.  Effectively it should be the same as disabling the Mail Shield.
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Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #31 on: April 26, 2021, 09:50:55 PM »
This configuration has worked for me now. The email programs can all send receive without any connection errors.

Offline bob3160

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Re: Avast settings being moved to registry in 20.7
« Reply #32 on: April 26, 2021, 11:42:20 PM »
This configuration has worked for me now. The email programs can all send receive without any connection errors.
In your screenshot, you've turned off scanning of your emails.
If you do that, you're not going to get any notifications. You also aren't being protected.
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Offline DavidR

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Re: Avast settings being moved to registry in 20.7
« Reply #33 on: April 27, 2021, 12:47:12 AM »
This configuration has worked for me now. The email programs can all send receive without any connection errors.

As I suggested it would as it isn't intercepting email connections.
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Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #34 on: April 27, 2021, 06:08:09 AM »
This configuration has worked for me now. The email programs can all send receive without any connection errors.
In your screenshot, you've turned off scanning of your emails.
If you do that, you're not going to get any notifications. You also aren't being protected.

The Mail Shield checkbox is still checked. So I am not sure this is correct.

I'd rather leave it on but am very confused why this setting is such a mystery. I had a paid version for years but got Windows 10 and opted to free again. I guess I could ask a presale question of support since no one here has any idea how to fix this.

Offline rocksteady

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Re: Avast settings being moved to registry in 20.7
« Reply #35 on: April 27, 2021, 10:02:43 AM »
The Mail Shield checkbox is still checked. So I am not sure this is correct.

Yes, but in your screenshot the Scan inbound and Scan outbound mail option checkboxes are not checked.

Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #36 on: April 27, 2021, 04:38:15 PM »
OK, but the mailshield attachment checkbox is checked. Aren't the attachments typically the virus package? Plus the real-time scanner should pick up on the email, it's getting downloaded onto my computer hard drive.

I'd rather have an answer to how to increase the limits.

Offline DavidR

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Re: Avast settings being moved to registry in 20.7
« Reply #37 on: April 27, 2021, 05:18:48 PM »
OK, but the mailshield attachment checkbox is checked. Aren't the attachments typically the virus package? Plus the real-time scanner should pick up on the email, it's getting downloaded onto my computer hard drive.

I'd rather have an answer to how to increase the limits.

It won't work.

There is no mail shield attachment check box.  There is a scan Attachment option in your image, but you haven't checked it and importantly this is (MS Outlook only). 

There is the Enable Mail Shield option, Enabled (an Avast component), but you effectively disable that by NOT having it scan Inbound and Outbound email scans as has been said previously, hence no connection errors.
And you still haven't posted a screenshot of those errors!

So yes, you are going to have to wait from some input from an Avast Team member.
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Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #38 on: April 27, 2021, 05:26:47 PM »
Sure looks like an Enable Mail Shield block dangerous attachments is checked to me?


Offline DavidR

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Re: Avast settings being moved to registry in 20.7
« Reply #39 on: April 27, 2021, 08:34:19 PM »
Sure looks like an Enable Mail Shield block dangerous attachments is checked to me?

That isn't explicitly saying block attachments as in a physical setting, just saying Enable Mail Shield and an indication of the kind of protection the Mail Shield provides.

But you have effectively blocked that protection as you aren't scanning inbound or outbound emails.
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Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #40 on: April 30, 2021, 05:33:42 PM »
If anyone else needs to make this change. I found the setting.

[HKEY_LOCAL_MACHINE\SOFTWARE\Avast Software\Avast\properties\EmailShield\EmailScanner]
"MaxConnections"=dword:00000250

You need to turn off self-defense before making any changes.

Offline DavidR

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Re: Avast settings being moved to registry in 20.7
« Reply #41 on: April 30, 2021, 05:58:25 PM »
Thanks for posting.

No wonder I couldn't find it as the MaxConnections value isn't to be found my MailShield\EmailScanner section in my registry.

Presumably 250 maximum connections works for you.
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Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #42 on: April 30, 2021, 05:59:04 PM »
I have not tried it yet. This is what support sent me.

Offline DavidR

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Re: Avast settings being moved to registry in 20.7
« Reply #43 on: April 30, 2021, 06:15:43 PM »
I have not tried it yet. This is what support sent me.

Hopefully it will, but now you know where it is you could increase that figure or set it to 0 which is or was meant to be no limit.
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Offline spiralmind1

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Re: Avast settings being moved to registry in 20.7
« Reply #44 on: April 30, 2021, 06:18:57 PM »
It did not fix the issue. Do you think 0 would be no limit in the registry setting? 500 does not help either. Must not be the issue.
« Last Edit: April 30, 2021, 06:22:18 PM by spiralmind1 »