Author Topic: Can't see when free avast expires  (Read 5113 times)

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Offline JGM71201

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Can't see when free avast expires
« on: September 05, 2020, 10:33:34 PM »
I got a pop up that my free avast was going to expire so I thought I renewed it and restarted my computer. I went into settings,subscriptions and it still will not show my days left. I thought free avast showed how many days remains.

Thanks!

Offline DavidR

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Re: Can't see when free avast expires
« Reply #1 on: September 06, 2020, 12:35:32 AM »
The latest version 20.7.2425 (build 20.7.5568.590) appears to have done away with this useful reference.

It used to give a reminder around 13 days before the end date.

You can go to the About Avast and click the Submit Feedback button and report it.
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Offline JGM71201

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Re: Can't see when free avast expires
« Reply #2 on: September 06, 2020, 02:31:47 AM »
It did say 12 days to expire but it use to tell you days left after you renewed it but I don't see that now.

Are you saying they don't tell you days left like I have 365 days since I renewed today with free version.it was nice seeing how many days remain. AM I looking in right place?
Thank you!
« Last Edit: September 06, 2020, 02:33:21 AM by JGM71201 »

Offline DavidR

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Re: Can't see when free avast expires
« Reply #3 on: September 06, 2020, 02:45:59 AM »
Currently what you are seeing, obviously isn't going to show 365 days to go, etc.

I don't know if this is a change in policy or an oversight or bug in the 20.7.2425 (build 20.7.5568.590) version and UI version. 

I have raised a question about this and used the Submit Feedback button to report it.  I suggest you do the same, the more that do the more it might get noticed.
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Offline JGM71201

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Re: Can't see when free avast expires
« Reply #4 on: September 06, 2020, 03:13:19 AM »
All it shows under subscriptions is avast free anti virus active, no remaining days. I think it always showed a year left after I renewed it, I will do as you suggested though and thank you.

Offline DavidR

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Re: Can't see when free avast expires
« Reply #5 on: September 06, 2020, 11:33:52 AM »
You're welcome.
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Offline MartinZ

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Re: Can't see when free avast expires
« Reply #6 on: September 07, 2020, 11:21:08 AM »
Hi we removed it as expiration of free doesn't make sense. It in fact never expires as it's free ;-)

Offline DavidR

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Re: Can't see when free avast expires
« Reply #7 on: September 07, 2020, 11:50:56 AM »
Hi we removed it as expiration of free doesn't make sense. It in fact never expires as it's free ;-)

Great, if the expiry on the Avast Free version doesn't make sense.

Why then does the user get a Pop Up warning of it going to expire ?
Why then do they have to renew it every year ?

Neither of those make sense either, one without the other, all or nothing, seems pointless.  This is something that has been going on for ages since we were told Avast Free doesn't require registration, but every year without fail we have this nonsense about expiry and effectively having to re-register/renew/what.
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Offline bob3160

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Re: Can't see when free avast expires
« Reply #8 on: September 07, 2020, 04:55:52 PM »
Hi we removed it as expiration of free doesn't make sense. It in fact never expires as it's free ;-)

Great, if the expiry on the Avast Free version doesn't make sense.

Why then does the user get a Pop Up warning of it going to expire ?
Why then do they have to renew it every year ?

Neither of those make sense either, one without the other, all or nothing, seems pointless.  This is something that has been going on for ages since we were told Avast Free doesn't require registration, but every year without fail we have this nonsense about expiry and effectively having to re-register/renew/what.
Totally agree. It's been a point of discussion for many year. It's actually been a bone of contention for many years.
Is there finally hope that free will be free without renewal and without exiration announcements?
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Offline JGM71201

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Re: Can't see when free avast expires
« Reply #9 on: September 08, 2020, 12:53:19 AM »


Thank you!
« Last Edit: September 08, 2020, 12:55:19 AM by JGM71201 »

Offline DavidR

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Re: Can't see when free avast expires
« Reply #10 on: September 08, 2020, 01:21:12 AM »


Thank you!

Hopefully this will have the desired effect, especially some clarification on the issue, considering the comment by MartinZ "expiration of free doesn't make sense."
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