Author Topic: Cant create Rescue disk (USB) after latest update 19.8.2393 (build 19.8.4793.535  (Read 30759 times)

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Offline petr.kolacek

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File "rocksteady free_av_2020-8-4 avastconfig.zip" has been uploaded to avast FTP a few mins ago.

Thank you, looking at it and will let you know. Petr

Offline petr.kolacek

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File "rocksteady free_av_2020-8-4 avastconfig.zip" has been uploaded to avast FTP a few mins ago.

Thank you, looking at it and will let you know. Petr

Hi rocksteady, imported your settings and created rescue disk without any issue. So the problem must be somewhere else. Would you be so kind, enable debug logging, try to create rescue disk (in configuration when it fails) and send us all *.log files from "c:\ProgramData\Avast Software" path the same way sou sent us the config? Thank you.

Offline rocksteady

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@petr. OK noted. I have a working Rescue Disk right now, so may be some time before I try and create another.

Edit:
Avast Free AV 20.6.2420 (build 20.6.5495.588)
I have today been able to create a Rescue Disk (USB), without first turning shields off.
Also Rescue Disk USB boots, and the 3 functions tested OK.

However,
On clicking Restart prompt from Rescue Disk, Windows 10 starts but Avast tray icon is ineffective i.e. does not obey left or right clicks, long after it appears. I have done another Restart and avast tray icon again is dumb for well over 1 min after it appears. I may do a APP REPAIR to see if any improvement, else will post separately as this is a different issue from Rescue Disk.
« Last Edit: August 20, 2020, 05:14:43 PM by rocksteady »