Author Topic: Cannot delete files from virus chest  (Read 3118 times)

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Offline OsFly

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Cannot delete files from virus chest
« on: June 15, 2020, 12:49:59 PM »
I try to clean virus chest, very old files in there and the order is old to new.
Problem is, i go into the virus chest and select all or delete one file.

Nothing happens !
The files not get removed from the virus chest.

How do you delete is when avast refuse to delete ?
Please not say reinstall avast, Nightmare with change of losing settings.

Offline Asyn

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Re: Cannot delete files from virus chest
« Reply #1 on: June 15, 2020, 12:59:42 PM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline OsFly

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Re: Cannot delete files from virus chest
« Reply #2 on: June 15, 2020, 07:46:34 PM »
Tried what you did say, but i still can press 'delete all' or try it one by one. the stay in  the list.
So, that sadly does not work. Still good function to know.

Offline Asyn

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Re: Cannot delete files from virus chest
« Reply #3 on: June 16, 2020, 05:20:58 AM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline OsFly

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Re: Cannot delete files from virus chest
« Reply #4 on: June 29, 2020, 07:59:56 PM »
Avast premium security
Version 20.4.2410 (build 20.4.5312.580)
Windows 10 pro 64bit  1909 - 18363.900

No other software installed. Unless windows run something i dont kn ow.
The problem i think is already there for many versions.

Offline DavidR

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Re: Cannot delete files from virus chest
« Reply #5 on: June 29, 2020, 08:43:31 PM »
I can recall this being an issue for a while and I can confirm A file I have in the Virus chest remains after supposed deletion.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline joephil42

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Re: Cannot delete files from virus chest
« Reply #6 on: December 02, 2020, 01:51:29 PM »
My Avast in x32Win10ProV20H2, also wont delete files in the Virus Chest which I selected; however, they are files that were on a HDD that has since been formatted, so no longer exist on the HDD; but they are supposed to be IN THE CHEST, which is NOT on that HDD.