Author Topic: Avast bank modus won't open/start - no error or other mssg  (Read 1796 times)

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Offline Eddy64

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Avast bank modus won't open/start - no error or other mssg
« on: December 03, 2020, 10:05:02 PM »
I Always use the bank modus when PC banking - to night, it did not open the bank modus anymore. With or without VPN , did not work, restart did not work.

Who can help?

Offline Luukjr

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #1 on: December 03, 2020, 10:17:25 PM »
I Always use the bank modus when PC banking - to night, it did not open the bank modus anymore. With or without VPN , did not work, restart did not work.

Who can help?

I can confirm that, it's as dead as a dodo
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline Asyn

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #2 on: December 04, 2020, 06:44:45 AM »
Hi guys, just tested it and bank mode works here.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Andrea M.

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #3 on: December 04, 2020, 07:00:58 AM »
I Always use the bank modus when PC banking - to night, it did not open the bank modus anymore. With or without VPN , did not work, restart did not work.

Who can help?

I just posted a message because I have the same problem.

Any help please????????

Offline Asyn

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #4 on: December 04, 2020, 07:12:36 AM »
Best you post/ask in the dedicated forum section: https://forum.avast.com/index.php?board=78.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Luukjr

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #5 on: December 04, 2020, 11:10:34 AM »
I Always use the bank modus when PC banking - to night, it did not open the bank modus anymore. With or without VPN , did not work, restart did not work.

Who can help?

I just posted a message because I have the same problem.

Any help please????????
I just discovered that accessing the bank mode only works via Safezone (top left of the screen and then Bank mode). Access via Safety and privacy center does not work and also not via Ctrl+B.
« Last Edit: December 04, 2020, 11:21:26 AM by Luukjr »
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline Asyn

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #6 on: December 04, 2020, 12:32:13 PM »
Hi, I forwarded it. Let's see...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Misha Zekovova

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Re: Avast bank modus won't open/start - no error or other mssg
« Reply #7 on: December 04, 2020, 12:50:54 PM »
Hi, thanks for reporting!

We're rolling out a fix for this problem and it will be live in few hours. The fix version is Avast Bank Mode 1.2.0.197 - if you will not see the update tomorrow, please open secure://extensions, enable Developer mode and click on "Update" button.

Sorry for inconvenience caused.