Author Topic: Remove the email signature - unwanted and pointless. Keeps being reenabled.  (Read 921 times)

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Offline siliconglen

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I've started getting email signatures mentioning avast in my email again.

This is the article which I've already read and acted on several times
https://support.avast.com/en-gb/article/Antivirus-email-signature/

I'm just posting this here that as of today i have definitely unticked the box saying "no signature" using Avast Business 20.8.2615 (build 20.8.5684.613) in accordance with the above instructions.

I have also validated via a test that the signature is definitely not there.

Test performed at
Message-ID: <dccd6632-7dea-fee3-af46-7baec5f23f76@siliconglen.com>
Date: Mon, 14 Dec 2020 11:43:07 +0000


The reason for this post is not to ask for help, I have the article. It's to remind me to uninstall avast and buy a competitor's product the next time the signature appears because I am FED UP REMOVING IT and it making a reappearance without warning

Having bought and paid for this product I'm not here to serve up your adverts for free, especially when a text link has actually as much real credibility as saying "This email signed by God". It's literally a piece of HTML that could be written by anyone without avast and since you're not signing the email with a hash is utterly pointless in terms of security validation.

This email signed by an annoyed person fed up with having their time wasted.


« Last Edit: December 14, 2020, 06:24:27 PM by siliconglen »

Offline siliconglen

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Re: Remove the email signature
« Reply #1 on: December 14, 2020, 06:22:55 PM »
The marker for "have a free bit of advertising on us" is put back on every time I reboot.

Stop it.

Online Infratech Solutions

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What version of Avast Business are you using: managed or unmanaged?

If you are using a managed version, you must change all the settings on the Avast Business Management Console to take a permanent effect.

Offline siliconglen

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Apparently the reseller thought it was a good idea to have this on by default.

After 5 weeks of emails, hours of diagnosis, a few postings here, an insistence I come to the shop to have it fixed, a remote login session and several reboots it's still infesting my mails with an advert.

I don't know who to blame more, the shop for their incompetence or the manufacturer by inserting such a pointless and laughable feature in the first place

This email has been checked by  The President of the United States.

* no, it hasn't really but it has as much authority as a bit of HTML in an email.

I won't be buying from the shop in a hurry and I won't ever be buying anything from avast again. I simply don't have the time or patience for timewasting.


Offline siliconglen

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Competitor's product purchased.

Whoever thought the spam setting in a paid for business product was a good idea needs to have a rethink.

The reseller says "it seems since 2018 avast have tightened down what we can and cannot do. Since I have more access now i have dozens of pages to go through for custom setup."


I'll be leaving several one star reviews. Shouldn't need this much effort to untick a box.