Author Topic: Version 88.0.7977.151 (Official Build) (64-bit), MISSING ADBLOCK, HACK CHECK ETC  (Read 1439 times)

0 Members and 1 Guest are viewing this topic.

Offline jweikle

  • Newbie
  • *
  • Posts: 3
I have lost "Hack Check", "Secure Line VPN", and "Adblocker". I am not sure if I have a recent update of Avast that caused it, or, Windows update, etc.  I have done a system restore to an earlier date on Windows 10 when I know I had Adblocker working, but didn't fix the problem.
I wondered if uninstalling and reinstalling Avast Secure Browser would help, but, I don't want to lose all my bookmarks.  Importing bookmarks isn't as easy as it could be in my opinion. If I had a step by step guide for locating, saving, then exporting my bookmarks back into avast secure browser, then I may give it a try, but the info I can find is sketchy at best. Thanks for any help you guys can give me.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48566
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
I have lost "Hack Check", "Secure Line VPN", and "Adblocker". I am not sure if I have a recent update of Avast that caused it, or, Windows update, etc.  I have done a system restore to an earlier date on Windows 10 when I know I had Adblocker working, but didn't fix the problem.
I wondered if uninstalling and reinstalling Avast Secure Browser would help, but, I don't want to lose all my bookmarks.  Importing bookmarks isn't as easy as it could be in my opinion. If I had a step by step guide for locating, saving, then exporting my bookmarks back into avast secure browser, then I may give it a try, but the info I can find is sketchy at best. Thanks for any help you guys can give me.
Sounds like you have 2 problems.
To do a clean install of the SecurBrowser, follow this:

Maybe it's time for a clean install of the Secure Browser
Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Book Marks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that's solved the problem or not.
Avast has offered a separate tool to totally remove the Secure Browser if the above instructions don't work.
You can find that tool here, https://forum.avast.com/index.php?topic=230288.msg1531315#msg1531315


For the Adblocker problem if it's still there after the re-install of the browser, follow this:

Restoring Avast Adblocker
https://forum.avast.com/index.php?topic=248727.msg1584035#msg1584035
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline jweikle

  • Newbie
  • *
  • Posts: 3
Thanks bob3160,
I will give this a try in the next day or two.  I exported my bookmarks from the bookmarks manager to a folder on my desktop. Is that all that I need to do to save them? I'll let you know if this works.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48566
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Thanks bob3160,
I will give this a try in the next day or two.  I exported my bookmarks from the bookmarks manager to a folder on my desktop. Is that all that I need to do to save them? I'll let you know if this works.
After you've done the clean install, import those bookmarks into the new version.

Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline jweikle

  • Newbie
  • *
  • Posts: 3
Thanks again bob3160.  Just did the uninstall/reinstall, now 10 minutes later everything is as it should be. Worked like a charm and no headaches!  Thanks again so much for the help.  Really appreciated. Stuff like this gets me stressed out more than I need.  This was stress free this time! Bookmarks reinstalled easy too. Just chose to import the HTML file and....bingo....there they are.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48566
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Thanks again bob3160.  Just did the uninstall/reinstall, now 10 minutes later everything is as it should be. Worked like a charm and no headaches!  Thanks again so much for the help.  Really appreciated. Stuff like this gets me stressed out more than I need.  This was stress free this time! Bookmarks reinstalled easy too. Just chose to import the HTML file and....bingo....there they are.
Happy to hear your problem is solved. (now if I could only get my vacuum connected. ) :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet