Thanks for responding. Yes, maybe I should wait more than one day, however, the company that I work for would fail if we waited more than one day to respond to our clients. That is why I made the comment. I guess I shouldn't judge other companies by the expectations of our clients, but the issue was serious enough to affect business and so the boss wanted some action and was unhappy that the entire business day went by without any answers from me. Also, the last time we had an issue I received great service from avast only after I made a snide comment on the forum. Unfortunately oftentimes it's the squeeky wheel that gets the grease.
re: not yet. when?
re: run a boot time scan. Yes, that is how avast intercepted Banker. I run a boot time scan on all the office machines every morning at 6 before anyone comes in.
re: google it. yes i have but not much there as to point of entry and i am reticent to click on some of the results.
re: send it. will do. thank you.
Welcome to the Forum
Maybe you should wait more then one day
Can you larify what you are saying ?
What files where infected ?
What actions did you take ?
What is you Operating Systam ?
re: welcome. thank you. i was here some months ago but i am not a prodigious poster so i understand your sentiment although i'm not certain that is wholehearted considering the next comment in the post.
re: "larification." can you be more specific? maybe i was too succinct.
re: what files. please see first post.
re: what actions. none; have been waiting for a reply. i really need to go to our online banking site asap. i have just left the files in the chest. i ran another boot time scan and it has not reappeared.
XP Pro SP2. Auto updates. Windows Defender and a router on the T1 line.
thanks again,
Jon