Author Topic: Sandbox not showing apps running  (Read 215 times)

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Offline avast714

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Sandbox not showing apps running
« on: April 07, 2021, 01:13:36 PM »
Windows 10 Home, 64-bit. Build 19042.867.
No other AV Software, only Windows built in Defender.

Avast Premium Security 21.2.2455 (build 21.2.6096.649)
Protection -> Sandbox -> RUN APP IN SANDBOX

There is no APP LIST to press CLOSE APP.
It is bugged and happens a lot of times when I test run apps.

Only way to close all programs in Sandbox is to restart PC.

Please fix.
« Last Edit: April 07, 2021, 07:54:18 PM by avast714 »

Offline Asyn

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Re: Sandbox not showing apps running
« Reply #1 on: April 07, 2021, 06:24:46 PM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline avast714

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Re: Sandbox not showing apps running
« Reply #2 on: April 07, 2021, 07:55:19 PM »
I updated the main post,

Offline Asyn

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Re: Sandbox not showing apps running
« Reply #3 on: April 08, 2021, 07:09:56 AM »
1. Enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging) and reproduce the issue.
2. Follow instructions: https://support.avast.com/article/33/ and post the File-ID or name of the Support-File here afterwards.
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0