AVAST ON-ACCESS SCANNER

[jimday]

the icon on the screen indicates the "on-access scanning"
is not on.....i'm no able to turn it on....am i asleep?
help

[Lisandro]

We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- What was the filename and path where the virus was found?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?

[DavidR]

Is there a Red circle and bar over the avast icon ?
If so check these:
AVAST FAQ - Red Circle on avast icon. http://www.avast.com/eng/faq-avast-4-home-professional.html
AAVM subsytem detected and RPC error. http://www.avast.com/eng/faq-other-questions.html#idt_1539

Are you getting any errors, if so what are they ?

Have (or did) you have another AV installed in this system, if so what was it and how did you get rid of it ?

[BJ_GeOrgE]

u can start the provider by opening the on-access scanner and click the button "start" at each provider..if ure not able as u state,open the "add/remove program" and click to unistall avast..when the installation wizard opens,select the option "change" and be sure to install all the providers and if that doesn't fiz it either,do a "repair"(its an option from the avast installation wizard)..i think that pne of these will solve ur solution otherwise hang on and an evangelist will reply ur topic soon welcome to the forums

[BJ_GeOrgE]

We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- What was the filename and path where the virus was found?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?

Is there a Red circle and bar over the avast icon ?
If so check these:
AVAST FAQ - Red Circle on avast icon. http://www.avast.com/eng/faq-avast-4-home-professional.html
AAVM subsytem detected and RPC error. http://www.avast.com/eng/faq-other-questions.html#idt_1539

Are you getting any errors, if so what are they ?

Have (or did) you have another AV installed in this system, if so what was it and how did you get rid of it ?

lol..u replied the time i was writing my reply..ure rly fast

[jimday]

Thanks for the help.
OS = Windows 98SE  up to date
AVAST Pro 4.7
No virus
uninstalled and reinstalled
no firewall
no other anti v
ad-aware 6.0
Red circle and slash visible

tried the "change" and the only item not installed are other languages

still nothing

[jimday]

 
well....i did a second un install and reinstall
and now it works....
gremlins.....
thanks for the help

[DavidR]

Glad that the problem is resolved, welcome to the forums.

Stick around and browse the forums, especially the sticky topics at the top of each of the forums. They provide a wealth of information to help you get the best from avast.