So, what does the About box say about the validity period if your license?
Are you getting the red popup boxes that avast was unable to update?
And what does the setup log say, exactly? (please post the last ~50 lines from the file <avast>\setup\setup.log).
Um, if you mean about the renewal date of my registration, it's up on June 1, 2008. I don't see anything in the About box about the *license*. Which would be nice.
OK, I click on License Key and I get a box with a solid blue block in it. It doesn't show the key. Which would also be nice if it did.
Yes, Avast said it couldn't update.
And here, as requested, is the setup log.
TIA
rob
17:46:04 min/gen Started: 13.03.2007, 17:46:04
17:46:04 min/gen Running setup_av_pro-3ae (942)
17:46:04 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
17:46:04 vrb/sys Computer WinName: YOUR-GURG0DYWDC
17:46:04 min/sys Windows Net User: YOUR-GURG0DYWDC\Rob
17:46:04 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
17:46:04 vrb/gen DldSrc set to inet
17:46:04 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
17:46:04 min/gen Old version: 3ae (942)
17:46:04 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
17:46:04 vrb/sys Computer DnsName: your-gurg0dywdc
17:46:04 vrb/sys Computer Ip Addr: 192.168.1.46
17:46:04 nrm/int SYNCER: Type: use IE settings
17:46:04 nrm/int SYNCER: Auth: another authentication, use WinInet
17:46:04 vrb/pkg Part prg_av_pro-3ae is installed
17:46:04 vrb/pkg Part vps-72204 is installed
17:46:04 vrb/pkg Part news-4b is installed
17:46:04 vrb/pkg Part setup_av_pro-3ae is installed
17:46:04 min/gen Old version: 3ae (942)
17:46:05 vrb/fil SetExistingFilesBitmap: 937->145->145
17:46:05 min/gen GUID: 9736d32c-e446-4824-b661-e6ad5bb3a276
17:46:06 nrm/gen Server definition(s) loaded for 'main': 105 (maintenance:0)
17:46:06 nrm/gen SelectCurrent: selected server 'Download69 AVAST server' from 'main'
17:46:06 min/pkg GetPackages - set proxy for inet
17:46:06 nrm/int SYNCER: Type: use IE settings
17:46:06 nrm/int SYNCER: Auth: another authentication, use WinInet
17:46:06 dbg/gen Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
17:46:06 dbg/gen Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
17:46:06 dbg/gen Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
17:46:06 dbg/gen Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
17:46:06 dbg/gen progress thread start
17:46:06 dbg/gen progress start - 1
17:46:06 dbg/gen progress start - 2
17:46:12 vrb/gen Used server:
http://download69.avast.com/iavs4x17:46:12 nrm/gen Server definition(s) loaded for 'main': 105 (maintenance:0)
17:46:12 nrm/gen SelectCurrent: selected server 'Download3 AVAST server' from 'main'
17:46:12 min/pkg GetPackages - set proxy for inet
17:46:12 nrm/int SYNCER: Type: use IE settings
17:46:12 nrm/int SYNCER: Auth: another authentication, use WinInet
17:46:12 vrb/gen Used server:
http://download3.avast.com/iavs4x17:46:12 vrb/gen Used server:
http://download3.avast.com/iavs4x17:46:12 min/gen Part of license key: W7119597H4100A1106
17:46:12 dbg/gen progress end - 1
17:46:12 min/gen Err:The license key for this product is invalid.
19:53:46 nrm/pkg Transferred files: 3
19:53:46 nrm/pkg Transferred bytes: 30
19:53:46 nrm/pkg Transfer time: 6078 ms
19:53:47 vrb/int Sending stats '
http://download3.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
19:53:47 vrb/fil NeedReboot=false
19:53:47 min/gen Return code: 0x2000001C [The license key for this product is invalid.]
19:53:47 min/gen Stopped: 13.03.2007, 19:53:47