Hey,
I'm on a P4 IBM, lots of RAM and space, XP Pro with SP2. My antivirus version is as up to date as possible (Avast Pro 4.7.942), and I re-downloaded it just in case. I have problems with WMP not working, some parts of IE not working, system restore not working, and XP Help not working. Even when I completely uninstall Avast, these problems still persist. How can I undo what Avast has done? I've been reading some of the support forums trying to help with this process, and it appears that the problems I'm having are not isolated incidents with this product. The only thing that appears lacking in the forums is any discussion of how to fix the problem! More than a few customers had the exact same problem that I had:
1. Windows Media Player won't launch, only reads "An internal application error has occured"
2. IE7 won't work for certain sites, WMP won't stream or launch in the browser
3. System Restore and XP Help and Support won't launch
I love Avast and consider it the top antivirus solution out there, but I'm frustrated with its side-effects. Can you offer me any solutions?
Stick