Author Topic: Error 80004005 - avast!: Cannot scan the message body..  (Read 8096 times)

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JunkMonkey

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Error 80004005 - avast!: Cannot scan the message body..
« on: April 16, 2007, 08:09:59 PM »
(I was going to add this to a similar thread, however, I was informed that I MAY receive assistance quicker if I start a new thread.)


Good day to everybody.

After the most recent update, I am receiving error messages on ALL mail - error dialogue box appears once new mail is highlighted.

ERROR MESSAGE:
avast!: Cannot scan the message body
Error Code 80004005
Unspecified error
OpenStreamOnFile failed


I tried all the suggestions in the other thread (database=XML; external control panel; Micro$ error page; uninstall & re-install), yet they did not yield any positive results ... did not help. Actually, the first two only managed to turn-off or 'disable' all protection.

I am running:
- Windows 98SE  (4.10.2222 A)
- Outlook Pro 2000
- Avast!4Home
- Kerio 2.1 (I receive the error message whether or not it’s running)
~ no spam filter

Again, all was working fine (Friday, April 13, 2007) until the most recent program update was installed.

Any assistance is appreciate.
~JunkMonkey
« Last Edit: April 16, 2007, 08:15:16 PM by JunkMonkey »

Offline Vlk

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Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #1 on: April 16, 2007, 08:20:09 PM »
You're right, this is a confirmed bug in the current version of avast (see e.g. also here: http://forum.avast.com/index.php?topic=27728.0).
We'll do our best to fix it asap (should happen in about 48 hours).

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

JunkMonkey

  • Guest
Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #2 on: April 17, 2007, 03:25:50 PM »
Vlk - thanks, for the quick & detailed reply.

uniquestuff

  • Guest
Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #3 on: April 18, 2007, 04:21:29 AM »
::) That's Why I'm Here  ???
I went to a system restore to an earlier date.
But then after I reboot it installs itself again.
How can I keep it from updating the bad info?
Will the fix work with it as it is or should I try to
go back to system restore and shut it off till advised.

grkline

  • Guest
Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #4 on: April 18, 2007, 09:37:31 PM »
I am having the exact problem - getting the 80004005 error code and the unspecified error message. I have changed the settings to ignore in and out bound messages for the time being until the guys at Avast deliver a update/fix.  Unless someone has a suggestion??????

(I was going to add this to a similar thread, however, I was informed that I MAY receive assistance quicker if I start a new thread.)


Good day to everybody.

After the most recent update, I am receiving error messages on ALL mail - error dialogue box appears once new mail is highlighted.

ERROR MESSAGE:
avast!: Cannot scan the message body
Error Code 80004005
Unspecified error
OpenStreamOnFile failed


I tried all the suggestions in the other thread (database=XML; external control panel; Micro$ error page; uninstall & re-install), yet they did not yield any positive results ... did not help. Actually, the first two only managed to turn-off or 'disable' all protection.

I am running:
- Windows 98SE  (4.10.2222 A)
- Outlook Pro 2000
- Avast!4Home
- Kerio 2.1 (I receive the error message whether or not it’s running)
~ no spam filter

Again, all was working fine (Friday, April 13, 2007) until the most recent program update was installed.

Any assistance is appreciate.
~JunkMonkey


Offline Vlk

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Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #5 on: April 19, 2007, 12:22:17 AM »
The issue should be solved in the latest version, 4.7.986.
If at first you don't succeed, then skydiving's not for you.

jlsavast

  • Guest
Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #6 on: April 19, 2007, 09:59:37 AM »
I have the same problem, has anyone been advise solution??? :-\ :( :( :(

Offline igor

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Re: Error 80004005 - avast!: Cannot scan the message body..
« Reply #7 on: April 19, 2007, 10:18:05 AM »
Sure - update to the latest version.