Yahoo Meesenger Error

[kapaugh]

Hi everyone, I apologize ahead of time if this question has already been answered. When I log into Yahoo Messenger the log in seems to go fine, but then I have an error window that pops up saying that an error has occurred and asks if i want to send the problem. No matter which answer I give the entire Yahoo Messenger closes, but I'm still logged in. As far as I know both Avast and Yahoo messenger are updated on my computer. What can I do to make it stop closing my Yahoo Messenger session? Any suggestions?

[Lisandro]

We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?
- Any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'.

To know how to post a screenshot, see http://forum.avast.com/index.php?topic=8982.0
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).

I suggest you search this board for Yahoo messenger. There should be more users with the same trouble...

[calcu007]

I have an error window that pops up saying that an error has occurred and asks if i want to send the problem.

That type of error occurs when a program crashes. Try uninstalling and reinstalling Yahoo messenger again.