Annoying "Renew early" popup even with Silent Mode on..

[DreamPhreak]

Seems like the Avast Free is better than the Avast Premium, because Avast Free has never bothered me with anything at all for an entire year until it's time to do the annual re-registration thing.

Now that I have Avast Premium since last night (Premium Security for 1 year), I've already got 2-3 of these popups asking to "Renew early and save up to $60".

It's literally the first day of a year-long subscription and it's already asking me to renew, AND with no option to turn off the popup despite already having Silent Mode on?

Can something be done about this? No disable, only suffer? Abandon hope all ye who buy premium?

[DreamPhreak]

Extra: "Silence Avast Notifications" also on

[Asyn]

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

[DavidR]

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn't this reported/considered a bug that needs fixed ?

[Asyn]

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn't this reported/considered a bug that needs fixed ?

Hi Dave, I'm currently not aware of such a bug. Do you maybe have a link at hand..? Cheers

[DavidR]

You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn't this reported/considered a bug that needs fixed ?

Hi Dave, I'm currently not aware of such a bug. Do you maybe have a link at hand..? Cheers

Unfortunately not, but if I recall it was shortly after this latest program update and I think you responded in the same way to switch off the ads.  Which the user did but that didn't stop it.

Having Avast Free I haven't suffered the renew early popup.  We will have to see if the OP can or has the ads switched off and if they have stopped.

[Asyn]

1. Unfortunately not, but if I recall it was shortly after this latest program update and I think you responded in the same way to switch off the ads.  Which the user did but that didn't stop it.
2. Having Avast Free I haven't suffered the renew early popup.  We will have to see if the OP can or has the ads switched off and if they have stopped.

1. Hmmm, if so, I forgot about it - getting older.
2. Yep, let's wait and see...

[DreamPhreak]

Hello. I checked the Personal Privacy page after you directed me to it, these are the
settings I had in the pic below, nothing changed.
Also ever since making this topic, I have not yet had another popup, even with no
settings changed, but maybe it was because I was in a full-screen game this entire time?

I will be sure to reply to this topic if it happens again tomorrow (or any time after) to keep you updated.



Thank you 

[Asyn]

You're welcome.

[DreamPhreak]

Happened again today.

[DavidR]

Try this to report a bug, at the very least it should have them investigate the problem.

Right click on the Avast tray icon > About Avast - Found a bug let us know - Let us Know button - Select I have found a bug option - in this window a brief explanation of the bug (your problem) and click the Submit Feedback.  I would suggest giving a link back to this topic, as it will give more information than the text based bug report can.

[judanini]

I'm getting these popups too, despite my subscription being good until October this year AND despite me having Silent Mode enabled.

It's really annoying to continually clear this advertising from a product I purchased so I wouldn't have any advertising!

If Avast don't fix this soon, I'll be buying a different brand of antivirus and will never use Avast again.

[r@vast]

Hi,

We are currently looking into this issue.
Please accept our apologies for any inconvenience caused.

[blkgto]

Seems like the Avast Free is better than the Avast Premium, because Avast Free has never bothered me with anything at all for an entire year until it's time to do the annual re-registration thing.

Now that I have Avast Premium since last night (Premium Security for 1 year), I've already got 2-3 of these popups asking to "Renew early and save up to $60".

It's literally the first day of a year-long subscription and it's already asking me to renew, AND with no option to turn off the popup despite already having Silent Mode on?

Can something be done about this? No disable, only suffer? Abandon hope all ye who buy premium?

I have premium and they are bombarding me with this stupid bullshit. I am also running in silent mode, so this obnoxious and repulsive corporate moneygrubbery is likely going to cause me to find a different service.

This is bullshit.

[maxlkt]

Happened again today.

We face the same problem. I thought avast will fix the annoying disturbing interrupting reminder on the latest-newest-best-ever-version, but NOT, keep poping up. I've give up avast, will stop continue subscribe premium.