Author Topic: Annoying "Renew early" popup even with Silent Mode on..  (Read 5659 times)

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Offline DreamPhreak

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Annoying "Renew early" popup even with Silent Mode on..
« on: June 21, 2021, 03:24:39 AM »
Seems like the Avast Free is better than the Avast Premium, because Avast Free has never bothered me with anything at all for an entire year until it's time to do the annual re-registration thing.

Now that I have Avast Premium since last night (Premium Security for 1 year), I've already got 2-3 of these popups asking to "Renew early and save up to $60".

It's literally the first day of a year-long subscription and it's already asking me to renew, AND with no option to turn off the popup despite already having Silent Mode on?

Can something be done about this? No disable, only suffer? Abandon hope all ye who buy premium?


Offline DreamPhreak

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #1 on: June 21, 2021, 03:30:17 AM »
Extra: "Silence Avast Notifications" also on


Offline Asyn

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #2 on: June 21, 2021, 06:02:08 AM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #3 on: June 21, 2021, 10:51:47 AM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy

If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn't this reported/considered a bug that needs fixed ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #4 on: June 21, 2021, 10:56:21 AM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy
If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn't this reported/considered a bug that needs fixed ?
Hi Dave, I'm currently not aware of such a bug. Do you maybe have a link at hand..? Cheers
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #5 on: June 21, 2021, 12:19:44 PM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy
If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn't this reported/considered a bug that needs fixed ?
Hi Dave, I'm currently not aware of such a bug. Do you maybe have a link at hand..? Cheers

Unfortunately not, but if I recall it was shortly after this latest program update and I think you responded in the same way to switch off the ads.  Which the user did but that didn't stop it.

Having Avast Free I haven't suffered the renew early popup.  We will have to see if the OP can or has the ads switched off and if they have stopped.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #6 on: June 21, 2021, 12:49:32 PM »
1. Unfortunately not, but if I recall it was shortly after this latest program update and I think you responded in the same way to switch off the ads.  Which the user did but that didn't stop it.
2. Having Avast Free I haven't suffered the renew early popup.  We will have to see if the OP can or has the ads switched off and if they have stopped.
1. Hmmm, if so, I forgot about it - getting older. ;)
2. Yep, let's wait and see... :)
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DreamPhreak

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #7 on: June 21, 2021, 12:51:46 PM »
Hello. I checked the Personal Privacy page after you directed me to it, these are the
settings I had in the pic below, nothing changed.
Also ever since making this topic, I have not yet had another popup, even with no
settings changed, but maybe it was because I was in a full-screen game this entire time?

I will be sure to reply to this topic if it happens again tomorrow (or any time after) to keep you updated.



Thank you  :)
« Last Edit: June 21, 2021, 12:55:32 PM by DreamPhreak »

Offline Asyn

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #8 on: June 21, 2021, 12:54:13 PM »
You're welcome. :)
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DreamPhreak

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #9 on: June 22, 2021, 02:10:34 AM »
Happened again today.
« Last Edit: June 22, 2021, 02:16:48 AM by DreamPhreak »

Offline DavidR

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #10 on: June 22, 2021, 02:30:08 AM »
Try this to report a bug, at the very least it should have them investigate the problem.

Right click on the Avast tray icon > About Avast - Found a bug let us know - Let us Know button - Select I have found a bug option - in this window a brief explanation of the bug (your problem) and click the Submit Feedback.  I would suggest giving a link back to this topic, as it will give more information than the text based bug report can.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline judanini

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #11 on: June 22, 2021, 05:41:44 AM »
I'm getting these popups too, despite my subscription being good until October this year AND despite me having Silent Mode enabled.

It's really annoying to continually clear this advertising from a product I purchased so I wouldn't have any advertising!

If Avast don't fix this soon, I'll be buying a different brand of antivirus and will never use Avast again.

Offline r@vast

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #12 on: June 22, 2021, 04:48:20 PM »
Hi,

We are currently looking into this issue.
Please accept our apologies for any inconvenience caused.

Offline blkgto

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #13 on: June 22, 2021, 07:28:37 PM »
Seems like the Avast Free is better than the Avast Premium, because Avast Free has never bothered me with anything at all for an entire year until it's time to do the annual re-registration thing.

Now that I have Avast Premium since last night (Premium Security for 1 year), I've already got 2-3 of these popups asking to "Renew early and save up to $60".

It's literally the first day of a year-long subscription and it's already asking me to renew, AND with no option to turn off the popup despite already having Silent Mode on?

Can something be done about this? No disable, only suffer? Abandon hope all ye who buy premium?



I have premium and they are bombarding me with this stupid bullshit. I am also running in silent mode, so this obnoxious and repulsive corporate moneygrubbery is likely going to cause me to find a different service.

This is bullshit.

Offline maxlkt

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Re: Annoying "Renew early" popup even with Silent Mode on..
« Reply #14 on: June 23, 2021, 03:52:34 AM »
Happened again today.


We face the same problem. I thought avast will fix the annoying disturbing interrupting reminder on the latest-newest-best-ever-version, but NOT, keep poping up. I've give up avast, will stop continue subscribe premium.
« Last Edit: June 23, 2021, 03:54:05 AM by maxlkt »