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Author Topic: Zoom and Avast  (Read 2328 times)

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Offline Nabz

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Zoom and Avast
« on: June 28, 2021, 02:54:56 PM »
Hi,

Recently I have noticed Zoom keeps closing 10 seconds once it loads. I get a notification from avast on zoom accessing the webcam which I allow, thereafter it shutsdown.

Once I disable all shields Zoom seems to work.

Has anyone else had the same problem?

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Offline bob3160

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Re: Zoom and Avast
« Reply #1 on: June 28, 2021, 04:39:35 PM »
Quote from: Nabz on June 28, 2021, 02:54:56 PM
Hi,

Recently I have noticed Zoom keeps closing 10 seconds once it loads. I get a notification from avast on zoom accessing the webcam which I allow, thereafter it shutsdown.

Once I disable all shields Zoom seems to work.

Has anyone else had the same problem?
No and I use Zoom daily.
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Offline Rednose

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Re: Zoom and Avast
« Reply #2 on: June 28, 2021, 10:44:30 PM »
Personally I prefer to use Zoom in a dedicated browser, and I have no problems either.

Greetz, Red.
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Offline bob3160

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Re: Zoom and Avast
« Reply #3 on: June 28, 2021, 11:07:39 PM »
Quote from: Rednose on June 28, 2021, 10:44:30 PM
Personally I prefer to use Zoom in a dedicated browser, and I have no problems either.

Greetz, Red.
Using it in a browser is fine if you're joining a meeting.
If you're hosting the meeting, it's best to use the app/program.
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Offline Rednose

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Re: Zoom and Avast
« Reply #4 on: June 29, 2021, 12:04:43 AM »
Yes, you are right.
I never host Zoom meetings ;)

Greetz, Red.
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Offline bob3160

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Re: Zoom and Avast
« Reply #5 on: June 29, 2021, 01:05:34 AM »
Quote from: Rednose on June 29, 2021, 12:04:43 AM
Yes, you are right.
I never host Zoom meetings ;)

Greetz, Red.
By the way, the new ZOOM PWA for Chromebook users was just released.
https://youtu.be/ZJpTqYf2oLU



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Offline r@vast

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Re: Zoom and Avast
« Reply #6 on: July 01, 2021, 12:23:54 PM »
Quote from: Nabz on June 28, 2021, 02:54:56 PM
Hi,

Recently I have noticed Zoom keeps closing 10 seconds once it loads. I get a notification from avast on zoom accessing the webcam which I allow, thereafter it shutsdown.

Once I disable all shields Zoom seems to work.

Has anyone else had the same problem?

Hi,

Try using "Smart Mode" and make sure that you did not accidentally block Zoom instead of allowing it.
[Open Avast Premium Security > Privacy > Webcam Shield > Settings > (Smart Mode ; View allowed / blocked apps)
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Offline bob3160

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Re: Zoom and Avast
« Reply #7 on: July 01, 2021, 12:36:23 PM »
Quote from: r@vast on July 01, 2021, 12:23:54 PM
Quote from: Nabz on June 28, 2021, 02:54:56 PM
Hi,

Recently I have noticed Zoom keeps closing 10 seconds once it loads. I get a notification from avast on zoom accessing the webcam which I allow, thereafter it shutsdown.

Once I disable all shields Zoom seems to work.

Has anyone else had the same problem?

Hi,

Try using "Smart Mode" and make sure that you did not accidentally block Zoom instead of allowing it.
[Open Avast Premium Security > Privacy > Webcam Shield > Settings > (Smart Mode ; View allowed / blocked apps)
Why do my settings look totally different? No Smart Mode.
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Offline r@vast

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Re: Zoom and Avast
« Reply #8 on: July 01, 2021, 02:03:39 PM »
Quote from: bob3160 on July 01, 2021, 12:36:23 PM

Why do my settings look totally different? No Smart Mode.

[/quote]

Hi,

You seem to have an older version (but you do have smart mode selected).
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Offline bob3160

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Re: Zoom and Avast
« Reply #9 on: July 01, 2021, 02:59:00 PM »
Quote from: r@vast on July 01, 2021, 02:03:39 PM
Why do my settings look totally different? No Smart Mode.


Hi,

You seem to have an older version (but you do have smart mode selected).
I run Onmi and I'm on the latest beta version. So, I should be totally up-to-date.
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Offline r@vast

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Re: Zoom and Avast
« Reply #10 on: July 02, 2021, 09:04:20 AM »
Quote from: bob3160 on July 01, 2021, 02:59:00 PM
I run Onmi and I'm on the latest beta version. So, I should be totally up-to-date.

Hi,
The AV screenshot is from the latest UI.
The latest Omni21.5.2470 (build 21.5.6354.679) UI version:1.0.544  vs AV21.5.2470 (build 21.5.6354.679) UI version:1.0.646
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Offline bob3160

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Re: Zoom and Avast
« Reply #11 on: July 02, 2021, 04:07:23 PM »
Quote from: r@vast on July 02, 2021, 09:04:20 AM
Quote from: bob3160 on July 01, 2021, 02:59:00 PM
I run Onmi and I'm on the latest beta version. So, I should be totally up-to-date.

Hi,
The AV screenshot is from the latest UI.
The latest Omni21.5.2470 (build 21.5.6354.679) UI version:1.0.544  vs AV21.5.2470 (build 21.5.6354.679) UI version:1.0.646
So, why isn't the OMNI product being updated along with the other version? The software component
should be as up to date as the other software versions of Avast. :)
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