Author Topic: All updates now require restarts  (Read 3379 times)

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ltsnow

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All updates now require restarts
« on: June 17, 2007, 02:19:12 AM »
Everyday when I manually update I have to restart my computer.  This did not use to be the case.

Offline DavidR

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Re: All updates now require restarts
« Reply #1 on: June 17, 2007, 01:21:20 PM »
It shouldn't be the case now either so there is something wrong.

Operating system restart needed by avast message - First check the contents of the C:\Program Files\Alwil Software\Avast4\Setup\setup.log file, which should show you why it thinks the reboot is needed.
This may be solved, in some systems, by deleting the file C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt

If that doesn't resolve it check this:
You can also check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager, if it contains "PendingFileRenameOpertaions".

Check its contents and if there's only "reboot.txt" from avast4\setup folder, delete PendingFileRenameOperations, don't delete any other key.
Back-up (export) the registry key before you edit/delete, just in case.

If that still isn't the problem it could be a tweaking exercise that has an impact on avast.
- Also see 8,3 Tweak issue - Check out this thread and see if some of the possible solutions can help you too.
http://forum.avast.com/index.php?topic=28199.0

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Offline Lisandro

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Re: All updates now require restarts
« Reply #2 on: June 17, 2007, 03:13:55 PM »
First check the contents of the C:\Program Files\Alwil Software\Avast4\Setup\setup.log file, which should show you why it thinks the reboot is needed.
Itsnow, if you can interpret the results, just post here the last 150 lines of the log, for instance.
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ltsnow

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Re: All updates now require restarts
« Reply #3 on: June 18, 2007, 01:52:14 AM »
First check the contents of the C:\Program Files\Alwil Software\Avast4\Setup\setup.log file, which should show you why it thinks the reboot is needed.
Itsnow, if you can interpret the results, just post here the last 150 lines of the log, for instance.

19:43:25 min/gen  Started: 17.06.2007, 19:43:25
19:43:25 min/gen  Running setup_av_pro-3e9 (1001)
19:43:25 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
19:43:25 vrb/sys  Computer WinName: BRUTUS
19:43:25 min/sys  Windows Net User: BRUTUS\Larry
19:43:25 min/gen  Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress 
19:43:25 vrb/gen  DldSrc set to inet
19:43:25 vrb/gen  Operation set to INST_OP_UPDATE_GET_PACKAGES
19:43:25 min/gen  Old version: 3e9 (1001)
19:43:25 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19:43:25 vrb/sys  Computer DnsName: brutus
19:43:25 vrb/sys  Computer Ip Addr: 12.226.184.71
19:43:25 nrm/int  SYNCER: Type: use IE settings
19:43:25 nrm/int  SYNCER: Auth: another authentication, use WinInet
19:43:25 vrb/pkg  Part prg_av_pro-3e9 is installed
19:43:25 vrb/pkg  Part vps-74902 is installed
19:43:25 vrb/pkg  Part news-4b is installed
19:43:25 vrb/pkg  Part setup_av_pro-3e9 is installed
19:43:25 vrb/pkg  Part jrog-7 is installed
19:43:25 min/gen  Old version: 3e9 (1001)
19:43:26 vrb/fil  SetExistingFilesBitmap: 1024->119->119
19:43:26 min/gen  GUID: f63316a1-077f-4b01-aa91-3ed7987ba827
19:43:26 nrm/gen  Server definition(s) loaded for 'main': 125 (maintenance:0)
19:43:26 nrm/gen  SelectCurrent: selected server 'Download106 AVAST server' from 'main'
19:43:26 min/pkg  GetPackages - set proxy for inet
19:43:26 nrm/int  SYNCER: Type: use IE settings
19:43:26 nrm/int  SYNCER: Auth: another authentication, use WinInet
19:43:26 vrb/gen  Used server: http://download106.avast.com/iavs4x
19:43:26 nrm/gen  Server definition(s) loaded for 'main': 125 (maintenance:0)
19:43:26 nrm/gen  SelectCurrent: selected server 'Download83 AVAST server' from 'main'
19:43:26 min/pkg  GetPackages - set proxy for inet
19:43:26 nrm/int  SYNCER: Type: use IE settings
19:43:26 nrm/int  SYNCER: Auth: another authentication, use WinInet
19:43:26 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:26 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:27 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:27 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:27 min/pkg  Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
19:43:27 vrb/pkg  LatestPartInfo: jrog = jrog-a
19:43:27 vrb/pkg  LatestPartInfo: news = news-4b
19:43:27 vrb/pkg  LatestPartInfo: program = prg_av_pro-3e9
19:43:27 vrb/pkg  LatestPartInfo: setup = setup_av_pro-3e9
19:43:27 vrb/pkg  LatestPartInfo: vps = vps-75000
19:43:27 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:27 vrb/pkg  Part vps-75000 was set to be installed
19:43:27 vrb/pkg  Removed obsolete file part-vps-74902.vpu
19:43:27 min/gen  Part of license key: W49400868H4100A1106
19:43:27 vrb/pkg  IsFullOkay: vps-75000.vpu - not okay
19:43:27 vrb/pkg  IsFullOkay: vpsm-75000.vpu - not okay
19:43:27 vrb/pkg  IsFullOkay: vpsm-75000.vpu - not okay
19:43:27 vrb/pkg  IsFullOkay: vps-75000.vpu - not okay
19:43:27 vrb/pkg  IsFullOkay: vpsm-75000.vpu - not okay
19:43:27 vrb/pkg  IsFullOkay: vpsm-75000.vpu - not okay
19:43:28 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:28 nrm/pkg  DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-75000-74900.vpu, returned 0x00000000
19:43:32 vrb/pkg  Diff ok, created: vps-75000.vpu
19:43:32 vrb/gen  Used server: http://download83.avast.com/iavs4x
19:43:32 nrm/pkg  DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-75000.vpu, returned 0x00000000
19:43:32 vrb/pkg  Removed obsolete file vpsm-74902.vpu
19:43:36 min/pkg  vps: needs to be updated [075000]
19:43:36 vrb/pkg  FilterOutExistingFiles: 120 & 119 = 1
19:43:36 nrm/pkg  Transferred files: 8
19:43:36 nrm/pkg  Transferred bytes: 395247
19:43:36 nrm/pkg  Transfer time: 1204 ms
19:43:36 vrb/int  Sending stats 'http://download83.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
19:43:36 vrb/fil  NeedReboot=false
19:43:36 vrb/sys  Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
19:43:36 vrb/fil  MoveFileEx("C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt", NULL)
19:43:36 min/gen  Return code: 0x20000000 [Something done]
19:43:36 min/gen  Stopped: 17.06.2007, 19:43:36


19:43:37 min/gen  Started: 17.06.2007, 19:43:37
19:43:37 min/gen  Running setup_av_pro-3e9 (1001)
19:43:37 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
19:43:37 vrb/sys  Computer WinName: BRUTUS
19:43:37 min/sys  Windows Net User: BRUTUS\Larry
19:43:37 min/gen  Cmdline: /refresh /noreboot /updatevps /silent /progress 
19:43:37 vrb/gen  Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
19:43:37 min/gen  Old version: 3e9 (1001)
19:43:37 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19:43:37 nrm/int  SYNCER: Type: use IE settings
19:43:37 nrm/int  SYNCER: Auth: another authentication, use WinInet
19:43:37 vrb/pkg  Part prg_av_pro-3e9 is installed
19:43:37 vrb/pkg  Part vps-75000 is installed
19:43:37 vrb/pkg  Part news-4b is installed
19:43:37 vrb/pkg  Part setup_av_pro-3e9 is installed
19:43:37 vrb/pkg  Part jrog-7 is installed
19:43:37 min/gen  Old version: 3e9 (1001)
19:43:37 vrb/fil  SetExistingFilesBitmap: 1024->119->119
19:43:37 min/gen  GUID: f63316a1-077f-4b01-aa91-3ed7987ba827
19:43:37 vrb/gen  Entering:UpdateInstallPackages
19:43:37 min/pkg  Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
19:43:37 vrb/pkg  LatestPartInfo: jrog = jrog-a
19:43:37 vrb/pkg  LatestPartInfo: news = news-4b
19:43:37 vrb/pkg  LatestPartInfo: program = prg_av_pro-3e9
19:43:37 vrb/pkg  LatestPartInfo: setup = setup_av_pro-3e9
19:43:37 vrb/pkg  LatestPartInfo: vps = vps-75000
19:43:37 vrb/pkg  ArePartsInstallable: 1
19:43:41 min/pkg  vps: can't open event Global\vpsNew.sig
19:43:41 min/pkg  vps: updated [075000]
19:43:41 vrb/fil  Fix security on: C:\Program Files\Alwil Software\Avast4\*.*
19:43:41 vrb/fil  Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\*.*
19:43:41 vrb/fil  Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP\*.*
19:43:41 vrb/fil  Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData\*.*
19:43:41 vrb/fil  Fix security on: C:\Program Files\Alwil Software\Avast4\images\*.*
19:43:41 nrm/pkg  Transferred files: 0
19:43:41 nrm/pkg  Transferred bytes: 0
19:43:41 nrm/pkg  Transfer time: 0 ms
19:43:41 vrb/fil  NeedReboot=false
19:43:41 vrb/sys  Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
19:43:41 vrb/fil  MoveFileEx("C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt", NULL)
19:43:41 min/gen  Return code: 0x20000000 [Something done]
19:43:41 min/gen  Stopped: 17.06.2007, 19:43:41


19:43:41 min/gen  Started: 17.06.2007, 19:43:41
19:43:41 min/gen  Running setup_av_pro-3e9 (1001)
19:43:41 nrm/sys  Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
19:43:41 vrb/sys  Computer WinName: BRUTUS
19:43:41 min/sys  Windows Net User: BRUTUS\Larry
19:43:41 min/gen  Cmdline: /stopstat /silent /noreboot 
19:43:41 vrb/gen  Operation set to INST_OP_[16]
19:43:41 min/gen  Old version: 3e9 (1001)
19:43:41 nrm/gen  SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19:43:41 nrm/int  SYNCER: Type: use IE settings
19:43:41 nrm/int  SYNCER: Auth: another authentication, use WinInet
19:43:41 vrb/pkg  Part prg_av_pro-3e9 is installed
19:43:41 vrb/pkg  Part vps-75000 is installed
19:43:41 vrb/pkg  Part news-4b is installed
19:43:41 vrb/pkg  Part setup_av_pro-3e9 is installed
19:43:41 vrb/pkg  Part jrog-7 is installed
19:43:41 min/gen  Old version: 3e9 (1001)
19:43:45 nrm/pkg  Transferred files: 0
19:43:45 nrm/pkg  Transferred bytes: 0
19:43:45 nrm/pkg  Transfer time: 0 ms
19:43:45 vrb/fil  NeedReboot=false
19:43:45 vrb/sys  Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
19:43:45 vrb/fil  MoveFileEx("C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt", NULL)
19:43:45 min/gen  Return code: 0x20000001 [Nothing done]
19:43:45 min/gen  Stopped: 17.06.2007, 19:43:45



ltsnow

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Re: All updates now require restarts
« Reply #4 on: June 18, 2007, 01:59:25 AM »
I recently did disable the creation of short names (8.3).  That must be the problem.

Offline Lisandro

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Re: All updates now require restarts
« Reply #5 on: June 18, 2007, 02:51:18 AM »
I recently did disable the creation of short names (8.3).  That must be the problem.
I suggest an installation from the scratch:
Yes, that could be a problem as David said in the reply #1.
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Offline DavidR

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Re: All updates now require restarts
« Reply #6 on: June 18, 2007, 03:05:33 PM »
I recently did disable the creation of short names (8.3).  That must be the problem.

That would appear to have been the problem as some others have experienced this problem.

Though why it has only come to light with the 4.7.1001 program update when previous versions of avast didn't have a problem with this.

Why I think isn't a concern to you all you want to have is avast running, have you reversed/applied .reg fix mentioned in the link I gave and is avast now acting normally (no request for reboot) ?
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