Author Topic: [Windows 10]Free Antivirus regularly freezes my entire PC  (Read 854 times)

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Offline Cloud Striker

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[Windows 10]Free Antivirus regularly freezes my entire PC
« on: July 03, 2021, 03:40:41 PM »
I have been using Avast Free Antivirus for a long time now and never had much trouble with it, until about a year ago. At least once a week, sometimes even more frequently, Avast will completely use up my hard disk's capacity, freezing up any other active programs to the point where not even the Task Manager functions properly. How is this acceptable, and how has nobody reported this before?

My Specs:
CPU: Intel Core i5 4460@4*3.2 GHz
GPU: nVidia GTX 770
RAM: 2*8 GB Kingston DDR3
HDD: 2 TB Seagate Barracuda 3.5 inch

Offline Asyn

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Re: [Windows 10]Free Antivirus regularly freezes my entire PC
« Reply #1 on: July 03, 2021, 04:46:05 PM »
- Which version/build of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.5.7263.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Cloud Striker

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Re: [Windows 10]Free Antivirus regularly freezes my entire PC
« Reply #2 on: July 04, 2021, 07:53:58 AM »
- Which version/build of Avast Free..?
21.5.2470- Build 21.5.6354.679
- OS..? (32/64 Bit..? - which SP/Build..?)
Win 10 Pro 64 Bit, Build 19042
- Other security related software installed..?
None. I'm not the kind of person who installs two antivirus programs and wonders why they are interfering with each other.
- Which AV(s) did you use before Avast..?
Always have been using Avast, at least on this machine.

Offline Asyn

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Re: [Windows 10]Free Antivirus regularly freezes my entire PC
« Reply #3 on: July 04, 2021, 09:37:17 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.5.7263.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Cloud Striker

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Re: [Windows 10]Free Antivirus regularly freezes my entire PC
« Reply #4 on: July 18, 2021, 01:35:55 PM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

That seems to have worked for now, but now suddenly the password manager isn't free anymore when prior it was.

Offline Asyn

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Re: [Windows 10]Free Antivirus regularly freezes my entire PC
« Reply #5 on: July 18, 2021, 01:53:59 PM »
You're welcome. (Regarding APW, see: https://forum.avast.com/index.php?topic=236960.0)
W8.1 [x64] - Avast PremSec 22.5.7263.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0