Since the latest update a few days ago, I keep getting the same error that the program can't update. I am, using the home edition on Windows XP.
My log reads:
4/08/2007 6:43:51 p.m. 1186209831 Jenny 1604 Function setifaceUpdateFiles() has failed. Return code is 0xFFFFFFFF, dwRes is FFFFFFFF.
5/08/2007 7:26:56 a.m. 1186255616 SYSTEM 1376 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
5/08/2007 7:26:59 a.m. 1186255619 SYSTEM 1376 An error has occured while attempting to update. Please check the logs.
5/08/2007 7:42:40 a.m. 1186256560 Jenny 1616 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
5/08/2007 11:58:45 a.m. 1186271925 SYSTEM 1376 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
5/08/2007 11:58:48 a.m. 1186271928 SYSTEM 1376 An error has occured while attempting to update. Please check the logs.
5/08/2007 11:59:14 a.m. 1186271954 Jenny 1616 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
5/08/2007 2:54:38 p.m. 1186282478 SYSTEM 1356 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
5/08/2007 2:54:41 p.m. 1186282481 SYSTEM 1356 An error has occured while attempting to update. Please check the logs.
5/08/2007 2:57:00 p.m. 1186282620 Jenny 1652 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
5/08/2007 2:57:56 p.m. 1186282676 Jenny 1652 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
6/08/2007 5:54:03 a.m. 1186336443 SYSTEM 1336 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
6/08/2007 5:54:05 a.m. 1186336445 SYSTEM 1336 An error has occured while attempting to update. Please check the logs.
6/08/2007 6:02:51 a.m. 1186336971 Jenny 1660 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 00000002.
should I reinstall the entire program?
thanks for any help...