Help with Virus not been remove by Avast

[Lisandro]

Pablo, the scanning is not freezing but the computer is crashing... it's serious.
The infection could be doing this. Also the Secunia Software Inspector behavior...
I suggest that booting in Safe Mode you try to get clean. A HijackThis log will be useful.

[ThePablo]

How do I submit the report file into Avast, email or through here or how?

I dont know whats a HijackThis log   

It stoped at a random song downloaded from limewire, it usually stops when it is going through the WINDOWS files, I would think the crashing by the virus is random, but I dont know.

[DavidR]

Paste the contents of the hijackthis log file into the post, it may need more than one post. Don't run hijackthis from safe mode.

Program & Tutorial - Also useful as a diagnostic tool - FileHippo Download - HiJackThis - HJT Information HiJackThis Tutorial 1

[Lisandro]

How do I submit the report file into Avast, email or through here or how?

You can post it here (dividing into pieces if necessary) or email it to support (at) avast.com giving more info in the email body.

I dont know whats a HijackThis log   

Download: http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial: http://www.tomcoyote.org/hjt/#introduction
Online analysis of your Hijackthis log: http://hijackthis.de/index.php

[DavidR]

Tech, we are talking about a hijackthis log file that I don't personally believe should be sent to avast as it requires effectively interactive contact to resolve any issue in HJT. This is not something best done playing email ping pong.