Author Topic: antivirus scan for sub-folders problem  (Read 3381 times)

0 Members and 1 Guest are viewing this topic.

kerebus

  • Guest
antivirus scan for sub-folders problem
« on: September 21, 2007, 12:25:01 PM »
When I select folder selection, I can see the disk drive but not the sub-folders option box.  This happens on the pc running win2000 but not on my laptop running xp.  Apart from this anomaly, everything else is the same.

Many thanks to anyone who has the solution to this problem. 

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89065
  • No support PMs thanks
Re: antivirus scan for sub-folders problem
« Reply #1 on: September 21, 2007, 02:42:56 PM »
Sorry if I'm stating the obvious, but did you click on the plus sign to expand the drive to see the folders ?

Or is it the actual box that is missing, see image ?

Have you tried running it in the skinless mode for the win2k system ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

xiaochugang

  • Guest
Re: antivirus scan for sub-folders problem
« Reply #2 on: September 21, 2007, 04:31:09 PM »
Try to tick the box.......

kerebus

  • Guest
Re: antivirus scan for sub-folders problem
« Reply #3 on: September 21, 2007, 05:24:58 PM »
Hi Davidr,

There are no + boxes present, just empty boxes for the drives.  See the picture below.  Running in skinless mode did not help at all.
Thanks for your reply.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89065
  • No support PMs thanks
Re: antivirus scan for sub-folders problem
« Reply #4 on: September 21, 2007, 06:17:13 PM »
I'm at a loss here as the plus is present in the skinless version for me.

I believe that the tree structure in the folder selection is based on that of explorer (though I can't say that for certain), I assume that this plus expand folder selection is working in explorer ?

What happens if you happen to tick a box ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11850
    • AVAST Software
Re: antivirus scan for sub-folders problem
« Reply #5 on: September 25, 2007, 04:06:53 PM »
This is a bug in the latest program update. It appear on Windows 2000 only (and maybe Windows NT 4 - don't have a machine to test). It will be fixed in the next program update.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89065
  • No support PMs thanks
Re: antivirus scan for sub-folders problem
« Reply #6 on: September 25, 2007, 04:37:18 PM »
Thanks for the update Igor.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security