Author Topic: HOW LOW HAS AVAST SUNK? WON'T STOP SPAMMING DESPITE MANY UNSUBSCRIBES!  (Read 6693 times)

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Offline InvisibleMan

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #15 on: December 17, 2021, 09:10:09 PM »
Marking an email as spam when it's actually a subscription isn't the proper way to handle it.
If you subscribed to an email, then unsubscribe. If it's unsolicited, then it belongs in the spam folder.
Obviously.

But, I think you're missing the point of what that person was talking about.

They DID unsubscribe, and later they were assured by the Avast Support that they were unsubbed from everything,
but days later they again received emails from Avast, as if nothing changed.

Offline bob3160

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #16 on: December 17, 2021, 09:51:43 PM »
Marking an email as spam when it's actually a subscription isn't the proper way to handle it.
If you subscribed to an email, then unsubscribe. If it's unsolicited, then it belongs in the spam folder.
Obviously.

But, I think you're missing the point of what that person was talking about.

They DID unsubscribe, and later they were assured by the Avast Support that they were unsubbed from everything,
but days later they again received emails from Avast, as if nothing changed.
Avast has already stated that the user did not unsubscribe from all subscriptions.
Please read before making comments that aren't needed.
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Offline InvisibleMan

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #17 on: December 18, 2021, 01:42:27 AM »
Marking an email as spam when it's actually a subscription isn't the proper way to handle it.
If you subscribed to an email, then unsubscribe. If it's unsolicited, then it belongs in the spam folder.
Obviously.

But, I think you're missing the point of what that person was talking about.

They DID unsubscribe, and later they were assured by the Avast Support that they were unsubbed from everything,
but days later they again received emails from Avast, as if nothing changed.
Avast has already stated that the user did not unsubscribe from all subscriptions.
Please read before making comments that aren't needed.

Please, stop skipping comments when reading threads:

https://forum.avast.com/index.php?topic=308894.msg1669116#msg1669116

There's a quote in that message referring to a comment left by the Avast dev, who stated that they were now removed from all subscriptions (and that was stated several days before receiving more spam):

Your email address has now been removed from all of them.
Please accept our apologies for any inconvenience caused.
« Last Edit: December 18, 2021, 08:44:26 AM by InvisibleMan »

Offline ehmen

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #18 on: December 18, 2021, 11:40:35 PM »
Unfortunately, I think you're correct.

I'll be using my PC and an actual Avast ad will sometimes pop up, trying to get me to buy more services!

I'm at the point where I will move to a completely different company if it happens again.

I understand that everyone's got to make a living but their constant sales tactics are getting beyond belief.

Adrian
Ha! That problem is even older than Avast's email spam. For years I've been getting pop ups that clearly connect to things I was browsing about at that very moment (or within a few minutes), so it's no secret that Avast constantly sends you pop ups based on your activity in real time.

I think you got a proper answer already.
No I didn't. The Avast dev lied when he said he removed me from all their lists, and that I should accept their "apologies".
But, I can offer you a solution...
Thank you.


Marking an email as spam when it's actually a subscription isn't the proper way to handle it.
If you subscribed to an email, then unsubscribe. If it's unsolicited, then it belongs in the spam folder.
Please read the whole thread.
Avast has already stated that the user did not unsubscribe from all subscriptions.
The user (i.e. me) absolutely did unsubscribe multiple times and also marked those messages as spam. Avast slyly circumvents that. And as my earlier messages indicate, Avast isn't honest in what they write.
« Last Edit: December 18, 2021, 11:46:11 PM by ehmen »

Offline bob3160

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #19 on: December 18, 2021, 11:48:52 PM »
There is always a time delay between the time you ask to be removed and the time that this removal actually takes effect.
Almost all subscriptions I've ever cancelled took a while till they actually stopped.
Enjoy the holidays. :)



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Offline InvisibleMan

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #20 on: December 18, 2021, 11:57:27 PM »
There is always a time delay between the time you ask to be removed and the time that this removal actually takes effect.
Almost all subscriptions I've ever cancelled took a while till they actually stopped.
Enjoy the holidays. :)
That would explain it.

Though it wouldn't cause all this confusion if the dev initially added what you just said to their reply
(saying, that "It might take a couple of weeks before you'll stop receiving mails after we unsubscribed you").

Thank you for clarifying it.

Happy holidays. :)

Offline ehmen

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #21 on: December 19, 2021, 01:16:15 AM »
There is always a time delay between the time you ask to be removed and the time that this removal actually takes effect.
I never asked to be removed, so there couldn't have been a delay between that and it "taking effect".

What happened was I wrote a post about Avast spamming me and a Avast dev replied that I have just been removed! And then a while later I got spammed again. So what was the delay after being told that I was already removed?
« Last Edit: December 19, 2021, 01:18:09 AM by ehmen »

Offline InvisibleMan

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #22 on: December 19, 2021, 07:20:36 AM »
There is always a time delay between the time you ask to be removed and the time that this removal actually takes effect.
I never asked to be removed, so there couldn't have been a delay between that and it "taking effect".

What happened was I wrote a post about Avast spamming me and a Avast dev replied that I have just been removed! And then a while later I got spammed again. So what was the delay after being told that I was already removed?
The delay is not between you asking and them removing you.

The delay can be present AFTER they "hit the button to remove you" and the actual real stopping of emailing you.

In other words, it's not always the immediate effect, even if they use their interface to remove you from the list.

It's absolutely possible from the programming standpoint. Depending on how it's implemented for every particular system (and company).

For example, there could be a some sort of queue / stack of pre-planned email sending for subscribed people in various lists, but the lists themselves are separate entities in a database.

It could be implemented the way they can remove you from the lists, but they can't prevent already pre-planned stacks of emails for sending, which were automatically added to a queue, before they removed you from those lists.

It's even possible the person who removed you didn't realize that would happen, because people who develop the antivirus itself and those who developed the system for auto-emailing for subscribed people, could be really different people.
« Last Edit: December 19, 2021, 07:22:22 AM by InvisibleMan »

Offline ehmen

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #23 on: December 20, 2021, 11:36:35 PM »
Just got another one.

So I suppose in a few years it will "take effect"?

Offline ehmen

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #24 on: December 24, 2021, 04:18:50 AM »
And sure enough, I got another Avast spam email today!

These spammers won't stop!

Can anyone explain how many tens of times one needs to unsubscribe before these spammers get the message?

I reported the email to Google, and will start doing it now every time my unsubscribe is disregarded.
« Last Edit: December 24, 2021, 04:23:44 AM by ehmen »