Author Topic: Contacting Live Chat  (Read 736 times)

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Offline joycerousselot

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Contacting Live Chat
« on: January 09, 2022, 07:10:24 AM »
cHello!  I was chatting with Avast agents ysterday on Live Chat for hours. They told me to cobtact them again today but I can't find how I reached them. Can anyone
 tell me, please?

Offline Asyn

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Re: Contacting Live Chat
« Reply #1 on: January 09, 2022, 03:09:29 PM »
Well, it depends... Provide details about your request.
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Offline joycerousselot

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Re: Contacting Live Chat
« Reply #2 on: January 10, 2022, 10:25:10 AM »
Hello, Thank you for replying.
My issue was to do with me providing a screen shot for the agent (which I didn't know how to do). My chat reference was case number: 14801716O. The agebt sent me an  email with a link but that doesn't get me back to the chat.

Offline Asyn

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Re: Contacting Live Chat
« Reply #3 on: January 10, 2022, 10:48:36 AM »
The agebt sent me an  email with a link but that doesn't get me back to the chat.
Reply to the email.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0