Author Topic: unathourized PayPal payment for Avast primuim  (Read 1225 times)

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Offline TheWRD

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unathourized PayPal payment for Avast primuim
« on: January 27, 2022, 10:57:46 AM »
Does anyone know how to get a hold of customer service?
The chat never loads...even after 2 hours.  >:( 
And of course, they never have something that supports your problem in the drop-down list.

I had a payment show up on PayPal show a few days ago and there is nothing showing in Payment or Subscription? Never received an email from avast as all. 

Any help would be appreciated.
Will

Offline Asyn

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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline TheWRD

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Re: unathourized PayPal payment for Avast primuim
« Reply #2 on: January 28, 2022, 12:24:16 AM »
I already do this, which is why I'm requesting help. 
There is nothing in my Order History or My Subscription, so it is not possible. It takes me back to chat that never connects.

No phone to talk to a human or email?   

Offline Asyn

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Re: unathourized PayPal payment for Avast primuim
« Reply #3 on: January 28, 2022, 09:12:53 AM »
There is nothing in my Order History or My Subscription...
Just enter/use 00000000 (Order-ID) and explain it in your request.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0