Author Topic: [SOLVED] SCAN PROBLEMS WITH NETCLIENT and signs from 03.12.2007  (Read 4422 times)

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dr.mow

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[SOLVED] SCAN PROBLEMS WITH NETCLIENT and signs from 03.12.2007
« on: December 04, 2007, 07:53:17 AM »
hello.

does anyone have installed the sfirm software and have the same problem, that avast-client-netversion HANGS at file called: sfirm32.msi  ?

in the past the scanner runs fine.
the last scan in the night doesnt.

i get the file to my computer and runs the "check file" test. it hangs at my computer, too.

so, the problem is NOT computer specific.

any ideas, what i can do?

greets

drmow
« Last Edit: December 06, 2007, 09:50:45 AM by dr.mow »

Offline Maxx_original

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Re: SCAN PROBLEMS WITH NETCLIENT and signs from 03.12.2007
« Reply #1 on: December 04, 2007, 11:26:29 AM »
is the file huge or not? in case of yes, upload it pls to ftp.avast.com into an incomming folder... if the file is small enough, send it to virus[at]avast[dot]com and describe it shortly (i mean something like "file causing avast to freeze" in message subject) ;)

dr.mow

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Re: SCAN PROBLEMS WITH NETCLIENT and signs from 03.12.2007
« Reply #2 on: December 04, 2007, 11:47:12 AM »
you can find the file, called    sfirm32.msi  on your ftp server
hope you can find the reason and maybe a solution :)

greets drmow


« Last Edit: December 05, 2007, 08:04:49 AM by dr.mow »

dr.mow

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Re: SCAN PROBLEMS WITH NETCLIENT and signs from 03.12.2007
« Reply #3 on: December 06, 2007, 07:37:31 AM »
no response  ???
it seems that there is a bigger problem  ??? ???
i will wait.. because i am young, and i can wait  ;D ;D

Offline igor

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Re: SCAN PROBLEMS WITH NETCLIENT and signs from 03.12.2007
« Reply #4 on: December 06, 2007, 08:08:26 AM »
The problem has been fixed yesterday, i.e. it shouldn't appear anymore with the current VPS file.
Thanks for the report.