Author Topic: Firewall issues : can't modify rules  (Read 2778 times)

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Offline Jamie2020

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Firewall issues : can't modify rules
« on: March 29, 2022, 10:39:23 AM »
Hi everyone, as the title says, I can't modify or edit rules for applications. This happened when Avast Security Premium updated itself again. There was some notifications about changes in Firewall among other things. When I checked it, there was indeed some minor changes in the menu layout, but when I press the option to modify a rule for a specific app, the options that are supposed to be available through pulldown menus come up as blank. For example, I click on "action" and the pulldown comes up blank (there's a thin black line with nothing in it).

In short, I can't actually change the rules even though that option is provided.

Wondering if anyone is experiencing the same issue. Thanks.

Offline Asyn

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Re: Firewall issues : can't modify rules
« Reply #1 on: March 29, 2022, 10:48:59 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline iannacco

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Re: Firewall issues : can't modify rules
« Reply #2 on: March 29, 2022, 08:11:56 PM »
Same problem, repair does not fix problem. Application Rules blank no options, drop down emtpy.

Offline Asyn

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Re: Firewall issues : can't modify rules
« Reply #3 on: March 30, 2022, 09:41:36 AM »
Same problem, repair does not fix problem. Application Rules blank no options, drop down emtpy.
Hi, thanks for the screenshot, I forwarded it...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline petr blatny

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Re: Firewall issues : can't modify rules
« Reply #4 on: March 30, 2022, 10:43:10 AM »
Hello, thank you for the reports. I hope we will be able to release fix soon (around begging of next week).
Petr

Offline kitmubet

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Re: Firewall issues : can't modify rules
« Reply #5 on: April 02, 2022, 10:13:24 PM »
actually i just also noticed this myself was going to edit some rules

seems to be with the ui version 1.0.697

<offtopic>
is it normal to do multiple restart after importing settings
because the first restart seems to make the ui not usable
i did 3 reinstalls since i thought something gone wrong with the import or the recent backupsetting wasnt compatible
</offtopic>
Just an Ordinary User

Offline Asyn

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Re: Firewall issues : can't modify rules
« Reply #6 on: April 05, 2022, 02:23:15 PM »
Hi guys, it has been fixed now with the latest UI update.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ccm582

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Re: Firewall issues : can't modify rules
« Reply #7 on: April 05, 2022, 02:38:08 PM »
Hi guys, it has been fixed now with the latest UI update.

So the Firewall Rules issue is now fixed? Which version is fixed? I last tried Beta 22.3.6008 and it was not fixed.

Offline Asyn

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Re: Firewall issues : can't modify rules
« Reply #8 on: April 05, 2022, 02:45:05 PM »
Hi guys, it has been fixed now with the latest UI update.
So the Firewall Rules issue is now fixed? Which version is fixed? I last tried Beta 22.3.6008 and it was not fixed.
Be sure that your UI version is higher than 1.0.697 - you probably need to reboot to get it.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ccm582

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Re: Firewall issues : can't modify rules
« Reply #9 on: April 05, 2022, 04:45:07 PM »
I installed Avast Free 22.3.6008 and with the new UI, this issue seemed to be fixed. But when I clicked 'Block new app', the rule showed that I allowed the app. I then have to change the rule from Allow to Block. Hope you can fix this issue.

Offline Asyn

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Re: Firewall issues : can't modify rules
« Reply #10 on: April 06, 2022, 04:22:04 PM »
But when I clicked 'Block new app', the rule showed that I allowed the app. I then have to change the rule from Allow to Block. Hope you can fix this issue.
Confirmed, I'll forward it.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0