Author Topic: after upadting the Console to latest is not working  (Read 1729 times)

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Offline ADNAN9

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after upadting the Console to latest is not working
« on: March 29, 2022, 11:47:01 AM »
hi

i just today planned to update avast management console from 7.29.930 to 7.29.990
the upgrade was smooth with no issue , then i clicked on Avast Business Management Console icon as usual , the page opens and it says " This page can’t be displayed "
i did restart the server many time with no luck, also i reinstall it 2 times still the same issue
i went to check the services all are running fine

what it could be the issue ,,

Offline darmolina

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Re: after upadting the Console to latest is not working
« Reply #1 on: April 06, 2022, 09:23:49 PM »
Hello,
I had the same problem. For this, I recommend doing a test and then doing the update. If everything works normally, proceed to update the server.
What you can do at this time is review the logs and detect if a problem is being generated when accessing the console.
The address of the logs is found in the .env file. Once the path has been identified, you can see the files and determine what actions to take so that the console starts up normally.

or you can go back to the previous version as long as your database is not corrupted
« Last Edit: April 06, 2022, 09:27:39 PM by darmolina »