Author Topic: Bank Mode  (Read 662 times)

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Offline dan.inman

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Bank Mode
« on: April 22, 2022, 09:23:44 AM »
When I log in in Bank Mode, my bank's site puts on a message, "There was a problem with your connection."  This does not happen if I log in using "normal" mode: I have only tried this once, but do not want to make a habit of it!

Why would this problem occur specifically in Bank Mode (when I would have thought that this was what it was intended for) and how can it be resolved?

Offline Elena Cismaru

  • Avast Browser QA Team
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Re: Bank Mode
« Reply #1 on: May 04, 2022, 12:24:56 PM »
Hello Dan,

Can you please verify and provide more info for me ?
-do other sites work? try to login to other site
-diagnostic info :  secure://settings/diagnosticInfo
-disable shields, try again

Thank you in advance !
Avast Browser QA Team

Offline Elena Cismaru

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Re: Bank Mode
« Reply #2 on: May 04, 2022, 01:51:43 PM »
Please provide szb.log as well , it can be found under Program Data (c:\ProgramData\AVAST Software\Avast\log\szb.log)
Avast Browser QA Team