Author Topic: Part of User interface disappearing  (Read 1058 times)

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Offline jorymb

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Part of User interface disappearing
« on: June 12, 2022, 03:41:32 PM »
Several times in the last few weeks, when I open the interface the section which usually says "Everything looks good" is blank,  so I am not sure if everything is good!  The words are there the next time I start the PC.

My PC uses Windows 7 SP1.  Voodoo shield is also installed.

I'd be grateful for any suggestions.

Thanks.

Offline Asyn

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Re: Part of User interface disappearing
« Reply #1 on: June 12, 2022, 03:47:20 PM »
Repair A1: Avast GUI -> Account -> Settings -> Troubleshoot -> "Repair Avast One"
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jorymb

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Re: Part of User interface disappearing
« Reply #2 on: June 12, 2022, 04:47:33 PM »
Thanks very much for your prompt reply.

I was going to follow your suggestion, but now the interface won't open at all!  I will restart my PC, and if all is well, I will continue with Avast One.  If the problem recurs, I shall probably try another security solution, as it is worrying if a program designed to protect your PC cannot be relied on.

I have always used paid security programs previously, but my preferred one no longer supports Windows 7, so I thought that I would give the free Avast One a try, as I had read good things about it.

Thanks again for your help.

Offline Asyn

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Re: Part of User interface disappearing
« Reply #3 on: June 13, 2022, 09:13:36 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0