Author Topic: Downloads seem to be blocked by Avast Browser  (Read 525 times)

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Offline 123stevewilson

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Downloads seem to be blocked by Avast Browser
« on: July 31, 2022, 10:55:35 PM »
Hi,  I've been trying to recover files accidently deleted from Carbonite, my backup provider.  The recovered files download for a time and then I get a message saying something like "download incomplete, Invalid".  I've tried temporarily turning of the "Shields" but this has not helped.  Does anyone have any other suggestions?

Offline DavidR

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Re: Downloads seem to be blocked by Avast Browser
« Reply #1 on: August 01, 2022, 12:18:04 AM »
What Avast Program and version are you using ?
Whilst I don't use the Avast Secure Browser, I can't see why it would block the download.  If it were to block the download I would have expected it to block immediately.

Does Carbonite's program not initiate the download (assuming it has a program on your system) without the need to use a browser ?

If you are trying to use the ASB to download a new program release/update, have you tried a different browser ?

A screenshot of the error window 'might' help.

This question would probably have been in the ASB sub-forum or possibly the Avast Antivirus sub-forum, but for best left here until it is defined what the issue is.
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