Author Topic: A bit of a problum!  (Read 2025 times)

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Whymeandnotu

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A bit of a problum!
« on: December 24, 2007, 10:02:10 PM »
I have been using avast for a long time. Im a pro gamer and it seems avast keeps picking up one of my system files as a virus this system file is

c:\program files\mywaysa\srchasde\desrcas.dll

Win32:Adware-gen [Adw]

Adware

This file is used on my program to open and close programs for what reson it wants to delete it i dont know. I do ask if you could fix this problum as soon as possable Thank you

Offline Lisandro

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Re: A bit of a problum!
« Reply #1 on: December 24, 2007, 10:27:55 PM »
To know if a file is a false positive, please submit it to VirusTotal and let us know the result. If it is indeed a false positive, send it in a password protected zip to virus@avast.com
Please, mention in the body of the message why you think it is a false positive and the password used. Thanks.
Other possibility is JOTTI. VirusTotal and Jotti both have file size limits 10 and 15MB each.

As a workaround, you can add these files to the Standard Shield provider (on-access scanning) exclusion list.
Left click the 'a' blue icon, click on the provider icon at left and then Customize. Go to Advanced tab and click on Add button...
You can use wildcards like * and ?. But be carefull, you should 'exclude' that many files that let your system in danger.
After that, please, periodically check it - scan it into Chest, right clicking the file -  there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected as being infected then you can also remove it from the Exclusion list.

Merry Christmas!
The best things in life are free.

Offline DavidR

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Re: A bit of a problum!
« Reply #2 on: December 24, 2007, 11:23:37 PM »
Firstly this isn't a system file.

There are many that consider the myway search assistant as adware.

Quote
desrcas.dll is a Search Assistant from MyWay.com belonging to Search Assistant for Internet Explorer. This redirects the user when an an incorrect registered domain is typed into the browser.
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