Author Topic: False positive on our website as well as every Mobirise sites? (HTML:Script-Inf)  (Read 1123 times)

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Offline Eric_SDRPGStudios

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Our website shaolarpg.com ( 54.85.109.186 (ec2-54-85-109-186.compute-1.amazonaws.com) ) is blocked by Avast and our customers can't access it.

ShaolaRPG.com is a safe and simple coding video game website.

https://www.virustotal.com/gui/url/686dbf18ff35c19439ca20714db5e1e4b34d67873d95990504532ea75b8febd9

https://scanner.pcrisk.com/detailed_report/www.shaolarpg.com#details

According to the Avast report, Mobirise is the issue, but this means that Avast has blocked the websites of hundreds of customers who have subscribed to Mobirise website building service?

Please look into this. Thank you.
« Last Edit: March 07, 2023, 02:36:09 AM by Eric_SDRPGStudios »

Offline redwolfe_98

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"r.mobirisesite.com" also is being blocked by the malware-phishing URL-blocklist for the "ublock origin" browser-extension, and by the "malwarebytes browser guard" browser-extension, which wrecks the "shaolarpg.com" website in both of those cases.

Offline DavidR

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@ Eric_SDRPGStudios
That image isn't an Avast alert window, but your browser (?) blocking an insecure connection, where your browser forces secure https connections.

Though, having checked, first you get the Avast alert (see attached), which stops the connection, followed by the image you posted.

With 157 External links detected, it is possible one of those could impact the main domain.

You can use the - Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.10.6086 (build 23.10.8563.800) UI 1.0.784/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eric_SDRPGStudios

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I have reported it on https://www.avast.com/false-positive-file-form.php on the same day of creating this topic and still no response so far.

Our website is a part of https://mobirise.com/ , they should have thousands of customers' websites like ours. I'm using Mobirise to build the website with "shaolarpg.com" is the domain name.

None of the external links point to any malicious websites. Most of the external links are actually internal links which point to other pages in our website. Other external links pointing to Steam, BMTMicro, Payhip, OneDrive Live, Dropbox and Twitter.

No security vendors flagged shaolarpg.com as malicious, why is Avast Web Shield blocking our website?

https://www.virustotal.com/gui/url/686dbf18ff35c19439ca20714db5e1e4b34d67873d95990504532ea75b8febd9

PLEASE look into this. This is severely effecting our business and customers.
« Last Edit: March 07, 2023, 02:40:55 AM by Eric_SDRPGStudios »

Offline DavidR

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As an Avast user I can only try to point you in the right direction.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.10.6086 (build 23.10.8563.800) UI 1.0.784/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline polonus

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Website has outdated software: https://sitecheck.sucuri.net/results/https/www.shaolarpg.com

Warning: Too bad! The connection with your website is not or insufficiently secured (HTTPS). Therefore information in transit between your website and its visitors is not sufficiently protected against eavesdropping and tampering. You should ask your hosting provider to enable HTTPS and to configure it securely.

Avast Online Security now gives website as OK.

polonus
« Last Edit: March 07, 2023, 11:01:39 AM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!