Hello,
I got info that my free licence is about to expire. However, when I try to renew it, I am not able to finish the process.
After clicking the Renew button, I get the choose from free version or the paid version. I choose the Free one.
Then I get a message with "Thank you for activation Avast Free antivirus" and then that I am using Free version for XXX days and get an discount for the paid version. The only button on screen is "Continue with upgrade" to activate the Paid version. The only other option is to close the window by ALT+F4. But the licence stays the same, is not renewed.
Anybody encountered the same problem? How can I solve this problem?
I am using version 18.8.2356, as I have to keep Windows XP on the computer
Thank you for any advice.