Author Topic: Avast Antivirus blocking Amazon.com  (Read 1749 times)

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Offline jdstars

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Avast Antivirus blocking Amazon.com
« on: May 14, 2023, 06:06:57 AM »
Got the following warning about Amazon.com.  Anyone else.

Offline jpitz31

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Re: Avast Antivirus blocking Amazon.com
« Reply #1 on: May 14, 2023, 06:14:28 AM »
Yes, I normally can sign in to amazon just fine.  Today I keep on getting this message, which aborts the sign-in.
I have tried several browsers and still get the message.

I have tried Firefox 113.0.1 and Microsoft Edge  113.0.1774.4

If someone at Avast could look into this.  I think this is very recent.

Cheers.

Joe

Offline Rundvleeskroket

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Re: Avast Antivirus blocking Amazon.com
« Reply #2 on: May 14, 2023, 06:25:30 AM »
No problems on that domain. No warning. Latest Firefox and latest Avast Free.

I don't use https scanning. If that makes a difference.

Also I don't have an Amazon account so I didn't attempt a login. I just visited the site.

Offline geejayar

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Re: Avast Antivirus blocking Amazon.com
« Reply #3 on: May 14, 2023, 07:00:09 AM »
Avast is blocking Amazon.com on all my PC that have Avast. It just suddenly happened today, 13th May2023. I was able to login to Amazon.com using my smart phone. I was able to login also on my old laptop that doesn't have Avast. So the problem is on Avast

Offline ChrisP84

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Re: Avast Antivirus blocking Amazon.com
« Reply #4 on: May 14, 2023, 08:40:43 AM »
having the same thing, started today. only appears when i try to log into gaming.amazon.com.

Offline SearchCOPS

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Re: Avast Antivirus blocking Amazon.com
« Reply #5 on: May 14, 2023, 09:30:27 AM »
Avast blocking login screen for Amazon.com - claiming it is due to a URL:Phishing infection....scanned full URL login link at VirusTotal with NO INFECTIONS discovered out of 86 vendor scans - clearly an isolated Avast issue - please update immediately!

Offline DavidR

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Re: Avast Antivirus blocking Amazon.com
« Reply #6 on: May 14, 2023, 01:04:57 PM »
having the same thing, started today. only appears when i try to log into gaming.amazon.com.

Whilst I didn't attempt to login (I don't have an account) no alert on gaming.amazon.com.

That said it is a few hours after your post and may have been corrected.

You can also use this if it hasn't been corrected  -  Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline ChrisP84

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Re: Avast Antivirus blocking Amazon.com
« Reply #7 on: May 14, 2023, 01:47:42 PM »
Thanks David. The issue has indeed corrected itself :)

Offline DavidR

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Re: Avast Antivirus blocking Amazon.com
« Reply #8 on: May 14, 2023, 04:00:04 PM »
Thanks David. The issue has indeed corrected itself :)

You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline geejayar

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Re: Avast Antivirus blocking Amazon.com
« Reply #9 on: May 16, 2023, 12:15:59 AM »
Sent message to Avast customer support. On my next attempt to login the following morning, it was working. Received an email later from Avast customer support saying that it was fixed and offer further assistance just in case. Although this issue should not happen, I'm satisfied with the customer support and glad to be joining this forum. Thanks!

Offline DavidR

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Re: Avast Antivirus blocking Amazon.com
« Reply #10 on: May 16, 2023, 01:07:16 AM »
Sent message to Avast customer support. On my next attempt to login the following morning, it was working. Received an email later from Avast customer support saying that it was fixed and offer further assistance just in case. Although this issue should not happen, I'm satisfied with the customer support and glad to be joining this forum. Thanks!

Thanks for the confirmation.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security