Author Topic: My app is detected as malware please help ASAP!  (Read 2663 times)

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Offline Gil2

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My app is detected as malware please help ASAP!
« on: July 08, 2023, 07:13:02 PM »
Hi.
I need urgent help. My app is being detected as malware (false positive)
I tried to report both via the avest app and the website but i didn't get any response.
Package: smsshare2.gilapps.com

I already received 2 bad reviews, please help ASAP so it will not harm my app's score.

Thank you!

Online DavidR

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Re: My app is detected as malware please help ASAP!
« Reply #1 on: July 08, 2023, 08:33:04 PM »
Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.

I get "We can’t connect to the server at smsshare2.gilapps.com." when I tried to connect.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Gil2

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Re: My app is detected as malware please help ASAP!
« Reply #2 on: July 08, 2023, 10:36:15 PM »
Thank you very much for your response. I did that 3 days ago and didn't get a response. I will see if i get one tomorrow

I am sorry. Made a mistake
This is the package name: com.gilapps.smsshare2
Here is a link:
https://play.google.com/store/apps/details?id=com.gilapps.smsshare2

Online DavidR

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Re: My app is detected as malware please help ASAP!
« Reply #3 on: July 08, 2023, 10:57:29 PM »
Those are the links you should advise Avast of (I'm an Avast User) in the reporting a possible False positive.

Yes, it may be a little slower over a weekend.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Gil2

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Re: My app is detected as malware please help ASAP!
« Reply #4 on: July 10, 2023, 03:30:16 PM »
Thanks, I tried to send it again

Online DavidR

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Re: My app is detected as malware please help ASAP!
« Reply #5 on: July 10, 2023, 06:47:43 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security