Author Topic: My site blacklisted - unsure why or how to prevent?  (Read 2076 times)

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Offline sammto

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My site blacklisted - unsure why or how to prevent?
« on: July 15, 2023, 05:37:29 PM »
I've been working on a site/game that I released yesterday, but has been publicly accessible for most of this year, and has shown no reported issues on any AV via virustotal & inhouse pentesting. I have had a few reports from new players this morning stating that they're getting a "URL:Blacklist" error and can't access my game without whitelisting the site, which a lot of potential new players won't do. Is there any report system/request system I can place with Avast to get this resolved? I have contacted via twitter dm's and searched the forums here but not found a good location for this post.

Link to my site (is completely safe but have redacted the https just in case it isn't permitted): hxxps://www.mobatext.online
« Last Edit: July 15, 2023, 09:27:47 PM by sammto »

Offline Pondus

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #1 on: July 15, 2023, 06:46:10 PM »
Quote
Is there any report system/request system I can place with Avast to get this resolved?
See here.  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438



Offline New_Style_xd

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #2 on: July 15, 2023, 07:03:51 PM »
Quote
Is there any report system/request system I can place with Avast to get this resolved?
See here.  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438

I can't believe you haven't had an answer on this subject yet. From what I saw your post was in 2016. It would be better to do this post with the links to today could create a specific topic for this subject since by the date I saw it was in 2016.
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On Demand: Malwarebytes: 4.6.9.314

Offline Pondus

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #3 on: July 15, 2023, 07:34:29 PM »
[quote] Is there any report system/request system I can place with Avast to get this resolved?
See here.  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438

[/quote]
I can't believe you haven't had an answer on this subject yet. From what I saw your post was in 2016. It would be better to do this post with the links to today could create a specific topic for this subject since by the date I saw it was in 2016.
[/quote]



The link you see in my post goes to a info/sticky post always at top in the Viruses and Worms forum section




« Last Edit: July 15, 2023, 07:39:12 PM by Pondus »

Offline DavidR

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #4 on: July 15, 2023, 07:43:00 PM »
Quote
Is there any report system/request system I can place with Avast to get this resolved?
See here.  https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438

I can't believe you haven't had an answer on this subject yet. From what I saw your post was in 2016. It would be better to do this post with the links to today could create a specific topic for this subject since by the date I saw it was in 2016.

If you had looked in more detail, you will see there has been an Edited post, had you gone a step further and checked the links given you would have seen they still work.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline sammto

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #5 on: July 15, 2023, 09:28:18 PM »
Because you do not try to leave the link that is in trouble, that I think the team or the moderators will see the link and will see what can be done.
Put the link here in the post.

Have updated with my site but didn't include due to security concerns people would likely have.

Offline Pondus

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #6 on: July 15, 2023, 09:41:17 PM »
Use the link i posted above and report it to avast lab


Offline sammto

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #7 on: July 15, 2023, 09:50:06 PM »
Use the link i posted above and report it to avast lab

Have done, thanks mate.

Offline DavidR

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #8 on: July 15, 2023, 09:51:54 PM »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline sammto

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #9 on: July 15, 2023, 10:10:19 PM »

Offline DavidR

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Re: My site blacklisted - unsure why or how to prevent?
« Reply #10 on: July 16, 2023, 01:44:23 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security